CAL Authentication with DCAL Workstations

Fresh Simphony Client 2.9.1 or later installations that are deployed through DCAL display a ‘Not Authenticated’ error on initial startup. Because the DCAL workstation does not provide authentication capabilities to DCAL clients, the CAL client does not prompt for EMC user login credentials.

Workaround #1:

Use the secure enterprise URL when configuring the CAL client rather than the DCAL workstation URL. The workstation automatically switches back to the DCAL workstation after the Simphony client has finished installing.

Workaround #2:

1. Close the Simphony POS client on the workstation.
2. Run the %AppRoot%\WebServer\AuthenticationServer.exe utility
3. Confirm that the application server EGateway URL and Service Host ID are correct.
4. Enter the EMC username and EMC password.
5. Click the Authenticate button.
6. Confirm that the ‘Authentication is successful’ message appears.

   Figure 11-1 Authentication for the DCAL Server