Simphony Upgrade Procedures

  1. Ensure that the Simphony application and database servers meet the requirements listed in the Oracle Hospitality Simphony Installation Guide, specifically the Pre-Installation Tasks section.
  2. Log in and download the Simphony 18.2 release installation application from the Oracle Technology Network (OTN) Web site at https://edelivery.oracle.com.
  3. Run the Setup and click Next. If you have the application and the database on separate servers, run the installation application on the application server.
  4. Enter the logon credentials for a database administrator, and then click OK.

    • If you are using an Oracle database, enter the credentials for the sys user.

    • If you are using Microsoft SQL Server, enter the credentials for the sa user.

  5. Select Update Application Components on this machine, and then click Next.
  6. If you are using a Load Balancer server and using the Import/Export Service or plan to use the Oracle Hospitality Simphony Engagement Cloud Service, select LoadBalancer for the Certificate Location field. If you define a Service Host Secure Port number other than the default of 443, you need to enable that port on the Load Balancer server.
  7. If you are not using a Load Balancer server and are installing the Import/Export Service or plan to use the Engagement Cloud Service:
    1. Select IIS for the Certificate Location field.
    2. To add a new certificate, select New, click Select, enter or select the certificate location, and then enter the Password for the certificate.
    3. To use an existing certificate, select Existing, and then select the installed certificate from the drop-down list.
    4. Enter the Service Host Secure Port.

      If you define a Service Host Secure Port number other than the default of 443, you need to configure the IIS Bindings of each Application Pool to the new port. To add IIS Bindings, refer to Binding Secure Server Certificates to IIS and the Microsoft TechNet Library at https://technet.microsoft.com/en-us/ for more information.

  8. If you are connected to Reporting and Analytics, enter the passwords for the MMSQL and CEDB database users, and then click Next.
  9. Click Next, and then click Confirm to begin the upgrade.
  10. Click Yes to restart the server.

Parent topic: Upgrading Simphony