Preface

Welcome to the Oracle Insurance Data Gateway (OIDG) Integration Guide. This document describes the integration options for this application.

Audience

This guide is intended for connectivity analysts and integration developers who are tasked with developing and testing the data feeds to be generated and sent to OIDG. Readers of this document should be familiar with XML, Web Services protocols and the ACORD Messaging Library Standards.

Related Documents

For more information, refer to the following resources:

The ACORD Messaging Library standards

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Table 1: Conventions used in this document and their descriptions.
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Note: This is a note block.

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line of code;
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conditions {
statements;
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Contacting Support

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To contact support, see the following links:

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For additional information see the following links:

Information to have

When you call Oracle Insurance Support, your support representative will request information from you concerning your computer, your software, and your printer. This information is necessary to answer your question. For faster service, please have the following information at hand before you call:

  • Your name, company name, phone number, fax number, and, if applicable, modem number
  • Information about the software product, including the product name, module name, and version number
  • Information about the operating system you are using and its version number
  • Information about your computer, including the processor type, total memory, and total and available disk space
  • Information about your network, including the name and version number
  • Information about your printer, including the type and total memory installed
  • Information about any error messages you received and the steps to take to re-create the error
  • Information about the severity of the error and whether it affects a live system or a system being tested

Sending files to Support Services

Your support representative will advise you on the best way to send any requested files.

Accessing your system directly

In some cases, your support representative may need to access your system directly, through the use of communications software. If this is necessary, your support representative will discuss with you when and how this will occur.

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