Purpose: Use the Add Personalization window to add customization to an item on an order.
How to display: In the Order Lines Panel on the Order Summary page, select the Personalize option for an order line. Also, if the item offer or SKU offer requires personalization based on the assignment of a S/H Code, the Add Personalization window opens automatically after you add the item to the order.
The Personalize option is available only if:
• The item is eligible for personalization based on the Special handling setting for the Item Offer or SKU Offer, and is not an item class restriction against personalization for the item,
• There is not already personalization defined for the item on the order,
• You have authority to edit order information,
• The order is not currently locked by another user, session, or by the system, and
• The order line is open or held, and unprinted.
For more information:
• Add Personalization Options for step-by-step instructions on the actions you can perform on the Add Personalization window.
• Fields on Add Personalization for a description of the fields on the Add Personalization window.
• Personalization Overview for more information on personalization.
Edit personalization: To edit or update existing personalization information for an order line, Select the Edit option on the Personalization Information window, if it is available. See Edit Personalization Information for more information.