Return Grace Period (B52)

Purpose: Use this screen to define the number of days allowed for items to be returned once they are shipped in order to generate a refund.

Number field: Enter the number of days (up to 7 positions, numeric) from the ship date that items are allowed to be returned. If a customer returns an item after the number of days defined for this control value, the customer receives whatever form of reimbursement your company has established as its policy for late returns.

The default type of reimbursement is defined in the Alternate Pay Type (B51) system control value.

For more information: See Managing Returns.