Reporting Issues Using Screen Captures

Use the Report an Issue option to capture a single image or a sequence of images of an issue and send it to your Unifier administrator.

To capture images of an issue:

1. Tap Settings .
2. Tap Report an Issue .
3. Tap Capture Screen .
4. Tap Start at the bottom of the screen.
5. From the Home screen of your device, navigate to the screen to capture images.
6. Tap the Camera icon to capture an image of the screen.
7. Perform any of the following actions:
   • Tap Cancel to discard the image and return to the Home screen.
   • Tap Take Multiple to capture up to five images.
   • Tap Send to email all the images as an attachment to your administrator.
8. Include the following information in the email:
   • To: Enter the email ID of your administrator.
   • Subject: Enter a descriptive title about the issue.
   • Description: Enter a detailed description of the issue.
9. Tap Send Mail.