4.4 Metrics Collection Issues

The following issues are related to error messages shown when collecting metrics.

Duplicate Request ID Error

Problem: The following error is shown when loading the home page for a Secure Global Desktop target.

 Error during operation: MetricDataService.getMetricData
 Duplicate Request ID (hostname-metadata)

where hostname is the name of the array member.

The Array Member table on the home page does not display any information.

Cause: This error is shown when multiple targets have been configured to monitor the same array member.

Solution: The workaround is to delete any redundant targets for the array member. Configure a single target only for each array member.