Oracle® Secure Global Desktop

Platform Support and Release Notes for Release 5.5

Oracle Legal Notices
Oracle Documentation License

January 2020

F12532-02


Table of Contents

Preface
1 New Features and Changes
1.1 New Features in Release 5.5
1.1.1 Improved Support for 64-bit SGD Clients
1.1.2 New tarantella Commands
1.2 Changes in Release 5.5
1.2.1 Installation and Upgrade Changes
1.2.2 Reduced Dependency on DNS
1.2.3 Supported Installation Platform Changes
1.2.4 Changes for Java Software
1.2.5 Changes to Apache and Tomcat Installation Paths
1.2.6 Firewall Forwarding Changes
2 System Requirements and Support
2.1 SGD Server Requirements and Support
2.1.1 Supported Installation Platforms for SGD
2.1.2 Supported Upgrade Paths
2.1.3 Third Party Components for SGD
2.1.4 Supported Authentication Mechanisms
2.1.5 SSL Support
2.1.6 Printing Support
2.2 Client Device Requirements and Support
2.2.1 Supported Client Platforms
2.2.2 Supported Proxy Servers
2.2.3 PDF Printing Support
2.2.4 Supported Smart Cards
2.3 SGD Gateway Requirements and Support
2.3.1 Supported Installation Platforms for the SGD Gateway
2.3.2 Network Requirements
2.3.3 SGD Server Requirements for the SGD Gateway
2.3.4 Third Party Components for the SGD Gateway
2.3.5 SSL Support
2.4 Application Requirements and Support
2.4.1 Supported Applications
2.4.2 Network Requirements
2.4.3 Supported Installation Platforms for the SGD Enhancement Module
2.4.4 Microsoft Windows Remote Desktop Services
2.4.5 X and Character Applications
2.4.6 Oracle Hypervisor Hosts
2.4.7 Microsoft Hyper-V
2.5 Removed Features
3 Known Issues, Bug Fixes, and Documentation Issues
3.1 Known Bugs and Issues
3.1.1 12268127 – Backup Primaries List Command Returns an Error
3.1.2 12275351 – HyperTerminal Application Hangs in a Relocated Windows Desktop Session
3.1.3 12296955 – Windows Client Device Uses Multiple CALs
3.1.4 12300549 – Home Directory Name is Unreadable For Some Client Locales
3.1.5 12304903 – Print to File Fails for Windows Client Devices
3.1.6 14147506 – Array Resilience Fails if the Primary Server is Changed
3.1.7 14221098 – Konsole Application Fails to Start on Oracle Linux
3.1.8 14237565 – Page Size Issue When Printing on Non-Windows Client Devices
3.1.9 14287730 – X Error Messages When Shadowing From the Command Line
3.1.10 14690706 – Display Issues on a Tablet Device When the RANDR X Extension is Disabled
3.1.11 15903850 – Printing From a Tablet Device Fails Sometimes
3.1.12 16003643, 17043257 – Currency Symbols Are Not Displayed Correctly on a Tablet Device
3.1.13 16275930 – Unable to Access SGD Servers When Using the SGD Gateway
3.1.14 16310420 – External Keyboard Issue for iPad Tablets
3.1.15 16613748 – Unable to Generate Mobile Configuration Profiles For Some SGD Gateway Deployments
3.1.16 16814553 – Multiple Authentication Prompts When Accessing My Desktop Using a Safari Browser
3.1.17 16854421 – Unexpected Text Characters When Using Android Client
3.1.18 17601578 – Poor User Experience When Displaying Applications on Mac OS X Platforms
3.1.19 20421590 – Lock File Issues With Oracle Access Manager WebGate
3.1.20 20220383 – Proxy Authentication Dialog Box Issue
3.1.21 20463642 – Credential Caching Issues for HTTP Proxy Authentication on Windows Clients
3.1.22 20506611 – Enhancement Module Installation Issue on Oracle Linux UEK R3
3.1.23 20678796 – Mac OS X Client Device Uses Multiple CALs
3.1.24 20693954 – Audio Recording Issue for Linux Clients
3.1.25 20821979 – tarantella status Command Returns Parser Errors
3.1.26 21478016 – Mac OS X SGD Client Issues
3.1.27 21530993 – ABRT Errors When Closing Oracle Linux 7 Applications
3.1.28 22563362 – OSS Audio Driver Module Issue on Oracle Linux Platforms
3.1.29 23232908 – Issue With Context Parameter for Disabling Use of Java Plug-in Software
3.1.30 23592020 – Key Mapping Issues on Oracle Linux 7 Platforms
3.1.31 24311356 – Browser Workarounds for Using Untrusted Certificates with the HTML5 Client on Desktop Platforms
3.1.32 25687260 – Locate Pointer Issue on Linux Client Platforms
3.1.33 26273352 – Client Certificate Authentication Issues for Tablet Client Devices
3.1.34 26495194 – Seamless Window Issues for Adobe Reader
3.1.35 26928040 – Using Custom Certificates with iOS 10 Client Devices
3.1.36 27356306 – JKS Keystore Warning Messages
3.1.37 29133366 – GNOME Session Issues When Using Remote Oracle Linux 7.6 Application Server
3.1.38 29628348 – Audio is Not Played on a Linux Client Device
3.2 Bug Fixes in Version 5.5
3.3 Providing Feedback and Reporting Problems
3.3.1 Contacting Oracle Specialist Support