2.3 SGD Gateway Requirements and Support

This section describes the supported platforms and requirements for the SGD Gateway.

2.3.1 Supported Installation Platforms for the SGD Gateway

The supported installation platform for the SGD Gateway is Oracle Linux 7, 64-bit only.

Oracle products certified on Oracle Linux are also certified and supported on Red Hat Enterprise Linux due to implicit compatibility between both distributions. Oracle does not run any additional testing on Red Hat Enterprise Linux products.

By default, the SGD Gateway is configured to support a maximum of 100 simultaneous HTTP connections, 512 simultaneous Adaptive Internet Protocol (AIP) connections, and 512 simultaneous websocket connections. The JVM memory size is optimized for this number of connections. The Oracle Secure Global Desktop Gateway Administration Guide has details of how to tune the Gateway for the expected number of users.

2.3.1.1 Virtualization Support

The SGD Gateway is supported and can be installed in an Oracle virtualized environment. If you encounter a problem when using an unsupported virtualization environment, you may be asked to demonstrate the issue on a non-virtualized operating system to ensure the problem is not related to the virtualization product.

2.3.2 Network Requirements

IPv6 network addresses are supported for the SGD Gateway. See Network Requirements in the Oracle Secure Global Desktop Gateway Administration Guide.

2.3.3 SGD Server Requirements for the SGD Gateway

The following requirements apply for the SGD servers used with the SGD Gateway:

  • SGD version. Always use version 5.5 of SGD with version 5.5 of the Gateway.

  • Clock synchronization. It is important that the system clocks on the SGD servers and the SGD Gateway are in synchronization. Use Network Time Protocol (NTP) software, or the rdate command, to ensure that the clocks are synchronized.

2.3.4 Third Party Components for the SGD Gateway

The Apache web server supplied with the SGD Gateway is Apache version 2.4.35.

The web server includes the standard Apache modules for reverse proxying and load balancing. The modules are installed as Dynamic Shared Object (DSO) modules.

2.3.5 SSL Support

SSL support for the SGD Gateway is provided by the Java Runtime Environment (JRE) used by the Gateway.

The SGD Gateway supports Privacy Enhanced Mail (PEM) Base 64-encoded X.509 certificates.

The SGD Gateway supports the use of external hardware SSL accelerators, with additional configuration.

By default, the SGD Gateway is configured to use Oracle approved cipher suites for SSL connections.

Other cipher suites supported by the JRE may also be used with the Gateway. These cipher suites must be configured by the user, as shown in the Oracle Secure Global Desktop Gateway Administration Guide.