0023 - Clocks A and B for Card Failed

The A and B clock sources for the indicated card are not present.

Example

RLGHNCXA21W 00-02-07 12:01:43 EST  EAGLE 35.0.0
* 0014.0023  * CARD 1116 OAM   Clocks A and B for card failed

Alarm Level: Minor

Recovery

1. Enter the following command to determine the status of the clocks:
   rept-stat-clk

   The output indicates how many cards are using the specified clocks, and how many cards are reporting fault with the specified clock.

   Following is an example of the possible output:

   tekelecstp 00-04-23 13:34:15 EST EAGLE 35.0.0
       CARD LOC= 1114 (Active   )    CARD LOC= 1116 (Isolated )
       PRIMARY BITS   = Active       PRIMARY BITS   = -----
       SECONDARY BITS = Idle         SECONDARY BITS = -----
                                     PST           SST       AST
       SYSTEM CLOCK                  IS-NR         ACTIVE    ALMINH 
       # Cards using CLK A = 009     # Cards with bad CLK A = 000
       # Cards using CLK B = 000     # Cards with bad CLK B = 009
       # Cards using CLK I = 000
       Command Completed.

   Caution:

   Resetting, reseating, or replacing a LIM will cause both links on the card to fail. If the card is a LIM, place the links on the LIM out of service by entering the dact-slk command.
2. If the rept-stat-clk command indicates both clocks are healthy, reset the affected card.
3. If the fault has not cleared, reseat the affected card.
4. If the fault has not cleared, replace the affected card.
   Refer to the Maintenance Manual for card removal/replacement procedures.
5. If the BITS clock is not at fault, replace the TDM cards in both MASP A and B.
6. If the fault has cleared and any of these cards are LIMs, place the links assigned to these cards back into service using the following command:
   act-slk:loc=x:port=y

   where x is the card location stenciled on the shelf of the system and y is the port on the card designated in the loc parameter.

7. If the fault has not cleared, contact My Oracle Support (MOS).