1. Unsolicited Alarm and Information Messages Reference
  2. UAM and UIM Troubleshooting Procedures
  3. UAMs
  4. 0058 - Critical customer trouble detected

0058 - Critical customer trouble detected

A critical customer trouble has been detected. There are connections on the control shelf backplane for customer detected troubles (CDTs). Each connection is assigned an identifier 1-16. CDT connections 2-4 are applicable to UAM 0058. CDT connections 6-8 are applicable to UAM 0059. CDT connections 10-16 are applicable to UAM 0060. The customer determines the connections on the backplane (these are dry contact closures). The system reports the alarm according to the connection location.

Example 
RLGHNCXA21W 96:07:02 11:02:30 EST  EAGLE 35.0.0
*C 0100.0058  *C CDT 4           Critical customer trouble detected

Alarm Level: Critical

Recovery

Follow local procedures for clearing the indicated trouble.