0166 - 1114-S, 1116-P, 1116-S Clocks Failed

This message indicates the following clocks failed:

  • The secondary clock on the TDM card in slot 1114.

  • The primary clock on the TDM card in slot 1116.

  • The secondary clock on the TDM card in slot 1116.

Example
RLGHNCXA21W 00-12-07 12:01:43 EST  EAGLE 35.0.0 
** 0014.0166  ** CLOCK SYSTEM    1114-S, 1116-P, 1116-S clocks failed

Alarm Level: Major

Recovery

  1. Use the rept-stat-clk command to determine the current clock configuration.
    Example of the output:
    tekelecstp 00-04-23  13:34:15 EST  EAGLE 35.0.0
        CARD LOC= 1114 (Active   )    CARD LOC= 1116 (Isolated )
        PRIMARY BITS   = Active       PRIMARY BITS   = Fault
        SECONDARY BITS = Fault        SECONDARY BITS = Fault
                                      PST           SST       AST
        SYSTEM CLOCK                  IS-NR         ACTIVE    ALMINH 
        # Cards using CLK A = 9     # Cards with bad CLK A = 0
        # Cards using CLK B = 0     # Cards with bad CLK B = 9
        # Cards using CLK I = 0
        Command Completed.
  2. Follow local procedures to troubleshoot and repair the BITS clock.
  3. If one of the reference clocks is still not functioning, replace the TDM card(s).
    Refer to the Maintenance Manual, Appendix A, Card Removal/Replacement Procedures.