0262 - GTT Duplicate Actn processing stopped

The Service Module card received too many MSUs requiring GTT Duplicate Actions at one time. As a result, the Service Module card was generating more duplicate MSUs than the card could handle. To prevent the number of duplicates from overwhelming the Service Module card, the card stopped processing GTT Duplicate Actions.

Example
**  0002.0262 ** SCCP SYSTEM             GTT Duplicate Actn processing stopped
                    Service: GTT

Alarm Level: Major

Recovery

The Service Module card will begin processing GTT Duplicate Actions again with no further action. To prevent the problem from occurring again, do the following:

  1. Run the rept-stat-sccp command to see the location of the Service Module cards that are not processing GTT Duplicate Actions. Note that this command does not display the GTT Actions that resulted in the disabling of GTT Duplicate Actions.
  2. To reduce the chance of the overwhelming the Service Module card, do one of the following:
    • Provision fewer GTT Duplicate Actions so that the Service Module card does not generate excess duplicate messages.
    • Rearrange the location of LIM and Service Module cards so that the traffic is evenly distributed among the Service Module cards.