0387- REPT-E1F:FAC-E1 unavailable

There is a problem at the far end and the far end is not communicating with the EAGLE 5 ISS.

Example

   RLGHNCXA21W 00-12-07 12:01:43 EST  EAGLE 35.0.0 
** 0014.0387 ** E1PORT 1201,2     REPT-E1F:FAC-E1 unavailable

Alarm Level: Major

Recovery

Contact the far-end office to determine the cause and to correct the problem.