Recovery Procedure for EDCMs running STC GPL

In this scenario, this message typically occurs if STC port does not get a DHCP lease from IMF/ESP side. However, it could also be due to bad hardware or bad port on STC card. This error may be due to mis-configured IMF/ESP switches that may not send DHCP lease to STC card.

1. Use the rept-stat-card command to view STC status.
   The following is an example of a possible output:

   tekelecstp 07-05-06 15:40:32 EST  EAGLE 37.0.0
   
       CARD   VERSION      TYPE      GPL        PST            SST        AST
       1103   128-002-000  STC       ERTHC      IS-NR          Active     -----
         ALARM STATUS       = No Alarms.
         IMTPCI  GPL version = 128-002-000
         BLVXW6  GPL version = 128-002-000
         BLDIAG6 GPL version = 128-002-000
         BLBEPM  GPL version = 128-002-000
         BLCPLD  GPL version = 128-002-000
         IMT BUS A           = Conn
         IMT BUS B           = Conn
         CLOCK A             = Active
         CLOCK B             = Idle
         CLOCK I             = Idle
         MBD BIP STATUS      = Valid
         MOTHER BOARD ID     = EPM A
         DBD STATUS          = Valid
         DBD TYPE            = 1G ENET
         DBD MEMORY SIZE     = 512M
         HW VERIFICATION CODE = ----
         CURRENT TEMPERATURE   =  51C (124F)
         PEAK TEMPERATURE:     =  51C (124F)     [02-09-20 10:48]
         EROUTE % OCCUP     = 0%
         NTP broadcast = VALID
         STC IP PORT A:                         IS-NR          Active     -----
             ALARM STATUS  = No Alarms.
         STC IP PORT B:                         OOS-MT         Unavail    -----
             ALARM STATUS  = **  0084 IP Connection Unavailable
             ERROR STATUS  = DHCP Lease. Physical Link.
   
       Command Completed.

   If the STC is in service and one of the ports is showing UAM0084, then this port is not getting the address from the DHCP server.
2. If rept-stat-card shows that both ports are in UAM0084 state then use the netstat –I command to determine if the Ethernet interfaces are up.
   1. If they are up, then IMF/ESP support should be involved to find out why this port is not getting the DHCP.
   2. If the concerned ports are not up, then it could be a hardware issue, replace the card. See the Maintenance Manual, Appendix A, Card Removal/Replacement Procedures.
3. If the alarm is not cleared, contact My Oracle Support (MOS).