Recovery Procedure for IPLMx, IPGWx, and IPSG

1. Enter the rept-stat-card:loc=<location>:mode=full command.
   Example of command and possible output:

   rept-stat-card:loc=1301:mode=full
       Command entered at terminal #3.
   ;
   
       eagle10212 01-05-27 07:44:48 EST   ??.?.?-63.18.0
       CARD   VERSION      TYPE      GPL        PST            SST        AST
       1301   067-018-000  DCM       IPLIM      IS-NR          Active     -----
         ALARM STATUS       = No Alarms.
         BPDCM   GPL version = 133-009-000
         IMT BUS A           = Conn
         IMT BUS B           = Conn
         CLOCK A             = Active
         CLOCK B             = Idle
         CLOCK I             = Idle
         MBD BIP STATUS      = Valid
         MOTHER BOARD ID     = SS EDCM
         DBD STATUS          = Valid
         DBD TYPE            = None
         DBD MEMORY SIZE     = 0M
         HW VERIFICATION CODE = ----
         SIGNALING LINK STATUS
             SLK    PST                LS            CLLI
             A      OOS-MT             e3e4          -----------
             B      OOS-MT             e3e4          -----------
         IPLNK STATUS
             IPLNK IPADDR STATUS PST
             A 10.254.110.9 DOWN OOS-MT
             B      192.168.51.14      UP         IS-NR
         ASSOCIATION STATUS
             ANAME PST SST
             ipl1301a OOS-MT CONNECTING
             ipl1301b OOS-MT CONNECTING
         TVG STATUS
             SNM     TVG RESULT   = 24 hr: G-----, 5 min: ------
             SLAN    TVG RESULT   = 24 hr: ------, 5 min: ------
             SCCP    TVG RESULT   = 24 hr: ------, 5 min: ------
             INM     TVG RESULT   = 24 hr: G-----, 5 min: ------
   
       Command Completed.

2. If the hardware interface is down, there is nothing more you can do. Contact the far end, which is where the problem must be resolved. If the hardware interface is up, execute the following commands to get more troubleshooting information:
   1. Errors (collisions, etc.) on the network interface?

      netstat -d 0/1t

   2. Far end reachable?

      ping

      traceroute

   3. Near end and far end use same SCTP CRC?

      netstat –p sctp

      rtrv-sg-opts

3. Failure at the lower IP level causes problems for the Application Servers (AS) higher in the SCTP/IP stack, so you can use the rep-stat-as command to get more information about the association status.
4. Contact My Oracle Support (MOS).