Recovery Procedure for SNMP

In this scenario, the message typically occurs if the SNMP application loses the connection with the host servers. The error could be caused by a network connectivity problem or a misconfiguration of the SNMP server parameters.

1. Enter the rtrv-snmp-host command. If server is listed, verify the parameters.
   Example of command and possible output:

   rtrv-snmp-host
   Command entered at terminal #6.
   ;
   
   e1061001 12-09-30 08:58:40 EST  EAGLE5 45.0.0-64.44.0
   IPADDR   10.25.60.20
     HOST      snmp-host-houston
     CMDPORT   161
     TRAPPORT  162
     HB        60
     TRAPCOMM  public
   
   IPADDR   10.25.60.19
     HOST      snmp-host-dallas
     CMDPORT   161
     TRAPPORT  162
     HB        60
     TRAPCOMM  public
   
   SNMP HOST table is (2 of 2) 100% full

2. If the output does not show a configured SNMP host entry, configure an SNMP host in accordance with the “Adding an FTP Server” procedure in Database Administration Manual - System Management to clear the alarm.
3. Verify connectivity with the host servers with the ping command. Enter the pass:loc=[1113 | 1115]:cmd="ping <server ipaddr>" command.
   Example of command and possible output:

   > pass:loc=1113:cmd="ping 10.25.60.20"
   
   Command Accepted – Processing
   
   e1061001 12-09-30 02:53:17 EST EAGLE5 45.0.0-64.44.0
   pass:loc=1113:cmd="ping 10.25.60.20"
   Command entered at terminal #6.
   ;
   
   e1061001 12-09-30 02:53:17 EST EAGLE5 45.0.0-64.44.0
   PASS: Command sent to card
   ;
   
   e1061001 12-09-30 02:53:17 EST EAGLE5 45.0.0-64.44.0
   PING command in progress
   ;
   
   e1061001 12-09-30 02:53:18 EST EAGLE5 45.0.0-64.44.0
   ;
   
   e1061001 12-09-30 02:53:20 EST EAGLE5 45.0.0-64.44.0
   PING 10.25.60.20: 56 data bytes
   64 bytes from 10.25.60.20: icmp_seq=0. time=5. ms
   64 bytes from 10.25.60.20: icmp_seq=1. time=5. ms
   64 bytes from 10.25.60.20: icmp_seq=2. time=5. ms
   ----10.25.60.20 PING Statistics----
   3 packets transmitted, 3 packets received, 0% packet loss
   round-trip (ms) min/avg/max = 5/5/5
   
   PING command complete.

   If the ping test fails, verify the physical network connectivity between the EAGLE and the host servers.
4. If the alarm is not cleared, contact My Oracle Support (MOS).