Inactive Cards Details

All cards that have been cancelled, blocked or deactivated are displayed on the Inactive Cards page. Users should be able to track all cards that are inactive so as to identify if any action needs to be taken regarding the status of these cards. Through the Inactive Cards feature of the application, users can view details of all their credit cards that have been cancelled, blocked or deactivated

The following actions can be taken on cards that are inactive:

Blocked Cards – The user can pay the outstanding amount due.
Deactivated Cards – The user can raise a request to activate the card and also pay any outstanding amount due on the card.
Cancelled Cards – No action can be taken on these cards.

Once a card has been activated, it will no longer be displayed under inactive cards and will be available on the credit cards dashboard under the section listing down all the active credit cards.

The details of cancelled cards will not be displayed. Instead, the user can only view the summary of any cards that have been cancelled.

You are here How to reach here:

Dashboard > My Account Widget > Credit Cards > Inactive / Closed > More options > Credit CardA credit card is a payment card issued to users (cardholders) as a method of payment. Details

To view inactive credit card details:

Select the option Inactive/ Closed from the provided filter option on the credit cards widget.
All the inactive credit cards held by the user appear.
Click on a specific credit card record in order to view details of that card.

Inactive Card Details

Field Description

Field Name	Description
Customer Name	The card holders name as embossed on the card.
Card Number	The credit card number in masked format.
Card Type	The card type i.e. primary card or add-on card.
Nickname	The nickname of the card, if defined, is displayed. Click , to add nickname , for more information on Account Nickname, refer Account Nickname.
Additional Information
Validity From	The start date of the credit card validity.
Validity To	The end date of the credit card validity.
International Transactions	The flag that indicates if international transactions are allowed on the card or not. The value can be either of the two: Active – International transactions are allowed on the card Inactive- International transactions are not allowed on the card
Card Status	Displays current status of the card, i.e. whether the card is active, inactive, hotlisted or cancelled. If the card is inactive, the user can select the option provided to activate the card.
Billing This section is displayed only if the details being viewed are that of a Primary Credit Card.
Total Amount Due	The amount outstanding against the card as on last statement date.
Billing Cycle	The date on which billing statement is generated.
Due Date	The date before which either minimum due or full payment is to be made.
Limits
Available Cash	Cash limit available for utilization.
Total Cash	Total amount of cash that can be withdrawn, usually a sub limit of the sanctioned credit limit.
Available Credit	Credit limit available for utilization.
Total Credit	Total sanctioned limit for credit purchases.
Rewards
Rewards Points	The total reward points accumulated on the credit card. This field is disabled if details are being viewed of an Add-On card.

To redeem rewards points, click Redeem Points
OR
To activate a deactivated card, drag the Card Status toggle field to Active.
The Activate Card popup screen appears.

Note:
On clicking Redeem Points, user will be redirected to a third party website for points related transactions.
The actions available on inactive cards are:
1) Inactive Card Primary Card:
Card Details, View Statement, Block/Cancel card/ Replace card Add OnAn additional card issued to the children or parents of the main card holder while sharing the limits. All the usage and charges are billed to the main cardholder. To the extent of card limit, it can be used by all. card: Card Details, View Statement, Block/Cancel card/ Replace card
2) Hot listed Cards Primary Card:
Card Details, View Statement Add On card: Card Details
3) Cancelled Cards Primary Card:
Card Details, View Statement Add On card: Card Details

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