3.5.16 19229 - Timed Out Waiting for ASP-ACTIVE-ACK

Alarm Group:

SS7

Description:

No ASP-ACTIVE-ACK is received in response to an ASP-ACTIVE message on the link within State Management ACK Timer milliseconds.

Severity:

Info

Instance:

<LinkName>

HA Score:

Normal

Auto Clear Seconds:

10

OID:

awpss7TimedOutWaitingForAspActiveAckNotify

Recovery:

1. Verify the adjacent server on the Signaling Gateway is not under maintenance.
2. Verify the timer value for State Management ACK Timer is not set too short to allow the adjacent server to respond with an ASP-ACTIVE-ACK. This should be rare if the network is not congested.
3. If the problem persists, it is recommended to contact My Oracle Support if further assistance is needed.