3.7.20 19821 - Communication Agent Routed Service Degraded

Alarm Group:

CAF

Description:

This alarm indicates that some, but not all, connections are unavailable in the connection group being used by a Communication Agent Routed Service to route messages. The result is that the server that posted this alarm is not load-balancing traffic across all of the connections configured in the connection group.

Severity:

Major

Instance:

<ServiceName>

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

cAFRSDegradedNotify

Recovery:

1. Use Communication Agent, and then Maintenance, and then Routed Service Status to view the connection groups and connections associated with the Routed Service.
2. Use Communication Agent, and then Maintenance, and then Connection Status to view the reasons why connections are unavailable.
3. Use Status & Manage, and then Server to confirm that the far-end servers have an application state of enabled, and that their subsystems are operating normally.

   It is possible that this alarm results from conditions at the far-end servers connected to the server that asserted this alarm.

4. It is recommended to contact My Oracle Support for assistance.