3.9.75 22075 - Message is not routed to Application

Alarm Group:
DIAM
Description:
ART Rule-X was selected, but message was not routed because DSR Application is disabled or not available.
Severity:
Major
Instance:
<DSR Application Name>
HA Score:
Normal
Auto Clear Seconds:
0
OID:
eagleXgDiameterArtMatchAppUnavailableNotify

Recovery:

  1. Check the Application Status by navigating to Diameter, and then Maintenance, and then Applications and Enable the application if the Admin State of the DSR application is Disabled for a particular DA-MP(s) which raised the alarm.
  2. If the Application is Enabled for a particular DA-MP, but the Operational Status is Unavailable or Degraded, then refer to the Operational Reason and rectify it accordingly.
  3. If the problem persists, it is recommended to contact My Oracle Support.