Issues are unexpected problems or questions raised that require a plan of action and resolution. Use the Issues page to identify, prioritize, monitor, and manage program issues. The issues you add are associated with a specific program. The ability to view and create issues is controlled by feature settings and permissions that are set by your Administrator.
The fields you see on the Program Issues page are set by you administrator. When an issue is assigned to a user, a notification email is sent to that user. You can link to other activities in the program, attach documents, and add notes to issues, if your administrator has enabled these options. The History tab allows you to view all changes that were made. You can also view, track, and monitor issues and their resolution by generating reports.
You can view issues from several areas within EnterpriseTrack:
- My Work, Status: shows issues that are assigned to you.
- Program Module Menu (Program#): lists all issues associated with the program . From the Program(#) Module Menu, select Go to > Issues.
- Reports: use the Program Non-WBS Activity report to generate a report based on your filter and output criteria. .
The following table shows the icons that are displayed on the Issues Create page and the Issues Edit page:
Icon/Field | Description |
|---|---|
Display Complete Form | Select this check box to view the entire form. No fields are hidden. |
| Click to load your saved layout. You can also click the menu arrow to load the layout specific to a profile or global. This option is available only if your administrator enabled it. |
| Click to save your layout. |
| Reset fields. |
| Click to view the fields that are available on this page. |
Load My Settings
Save My Settings
Reset My Settings
Select Fields