SuspenseScreen

This business rule is used to create and control suspense records. Suspense records are used to track money. This business rule identifies where the money came from and allows for the money to be used as payment to various polices. A suspense record is used as a holding account until the money is applied or refunded. A unique suspense number is generated with the suspense record for identification purposes.

Additional Information

Suspense records are written to the suspense account(s) for the company's general ledger. These records temporarily hold transactions until an activity generates a process to disperse or apply the money. Once the respective activities are processed, the company's actual general ledger is updated. These transactions are specific to the inbound and outbound tracking of pieces of money received and disbursed by the insurance company.

For example, a customer may submit payments such as initial or additional premiums, service charges, etc., to the insurance company, along with the completed application. Within OIPA, processing activities like InitialPremium, AdditionalPayment would apply the money from the suspense account to the respective accounts. Similarly, processing activities like FreeLook -> Disbursement are used to disburse the money back to the customer from the suspense account.

Please see the XML Configuration Guide topic in this help system for a list of all elements, attributes and values needed for configuration. View Business Rules | Screen Rules | SuspenseScreen.

General Pane

The Suspense screen General pane displays the name of the rule, the properties of the Suspense screen and their associated values.

General Pane of Suspense Screen Business Rule

XML Source Pane

Configuration for this rule is done in XML via the XML Source pane. The XML Source pane includes XML Editor functionality that enhances the configuration experience. More detailed information on configuration using the XML Source pane can be found in the XML Source Editing section.