Understanding the Approval Monitor
The Approval Monitor gives administrators a view into all approvals to which they have access, as well as the ability to take necessary actions on pending approvals. Administrators are provided access to Approval Transactions based on the Role defined as System Administrator on the Approval Process Definition page. Actions available for the administrator are:
Field or Control |
Definition |
---|---|
Reassignment |
Allows the system administrator to reassign pending approvals to a new approver based on search criteria. |
Approve |
Allows the administrator to act on behalf of the assigned approver. The approval is initiated for a specific user, wherever that user may be pending within a specific transaction. Once the administrator takes action, the approval resumes the approval process. |
Denial |
Allows the administrator to act on behalf of the assigned approver. The denial is initiated for a specific user, wherever that user may be pending within a specific transaction. |
Ad Hoc |
Allows the administrator to add a reviewer or approver to a specific transaction. |
Resubmit |
Allows the administrator to resubmit a completed transaction to all approvers in the approval path. |
Push Back |
Allows the administrator to send the process back to the previous approver. |
The administrator can reassign pending tasks to another approver, or an administrator can reassign all tasks that belong to a specific approver to another approver. Use reassignment in the following situations:
The approver chooses to redirect the task to another approver, thus delegating a specific task (step) to another approver.
The administrator decides to reassign all pending tasks within a step that belong to an approver to another approver.
This reassignment usually occurs when an approver is unexpectedly absent and the administrator reassigns all pending tasks to another.
When the administrator redirects a workflow task to another approver, the administrator can modify the approval process map.
Note: The Approval Framework is set up for administrative reassignment and escalations only.