Preface

Oracle MICROS Simphony is a cloud-based Point-of-Sale (POS) solution that provides business management capabilities using a single tool with vast integration capabilities to property management systems, paperless kitchen display systems, credit card interfaces, and reporting applications.

Purpose

These Release Notes provide a brief overview of additions, enhancements, and corrections implemented in this software release. Their intent is informative, not instructional. Review Simphony's product documentation, including technical and application advisories for previous versions, for detailed information on installation, upgrade, configuration, and general use.

Audience

This document is intended for all users of Oracle MICROS Simphony release 19.1.

Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL:

https://support.oracle.com

When contacting Customer Support, please provide the following:

  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received and any associated log files

  • Screen shots of each step you take

Documentation

Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.

Revision History

Date Description of Change

January 2020

Initial publication.

February 2020

Updated the list of resolved issues.

March 2020

  • Added the CAL topic to the Features and Updates section.

  • Updated the Features and Updates section (Database topic).

May 2020

  • Updated the Features and Updates section (Gift and Loyalty and Stored Value Cards topic).

  • Updated the Known Issues section.

Updated the following topics in the Features and Updates section for Simphony 19.1.2.

  • CAL

  • Payments

  • SWP

June 2020

Updated the Known Issues section.

Updated Features and Updates: EMC topic for Simphony 19.1.2.

July 2020

Removed content from System Requirements, Supported Systems, and Compatibility and replaced it with a reference to the Oracle Food and Beverage Compatibility Matrix.

November 2020

Updated Features and Updates: Reporting and Analytics topic for Simphony 19.1.2.

December 2020

Added the Translations chapter.

March 2021

Removed unneeded content from entry in Operations on the POS Workstation.

February 2022

Updated the Known Issues section.