Oracle Hospitality Simphony is a cloud-based Point-of-Sale (POS) solution that provides business management capabilities using a single tool with vast integration capabilities to property management systems, paperless kitchen display systems, credit card interfaces, and reporting applications.
Purpose
This User Guide explains the daily use of Simphony at the POS client.
Audience
This document is intended for Oracle Hospitality Simphony workstation operators.
Customer Support
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Product version and program/module name
Functional and technical description of the problem (include business impact)
Detailed step-by-step instructions to re-create
Exact error message received
Screen shots of each step you take
Documentation
Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.
Simphony eLearning
The Simphony Learning Subscription provides additional product knowledge through interactive training, guided video tours, and helpful knowledge checks. After exploring the documentation library, use your Oracle Single Sign On to check out the Simphony learning opportunities at Hospitality Learning Subscriptions.
Revision History
| Date | Description of Change |
|---|---|
|
January 2020 |
Initial publication. |
|
July 2020 |
Updated OPERA Self Pay Charges to a Room in the Check Payment chapter. |
|
December 2020 |
Updated Suspending and Resuming a Check in the Guest Checks chapter |
|
July 2022 |
Updated Refunding a Deposit in the Rental Deposits chapter. |