Order Chit Sort Priority on KDS Displays

The following functions and options alter the sorting of order chits on KDS Displays:

Table 19-4 KDS Functions and EMC Options that Alter Order Chit Sort Priority

Name Type Description

Priority Order 1-8

Function

The order has been assigned a priority level between 1-8.

KDS Sort Priority Above Normal

EMC option

The order is of higher priority than a normal order.

Recall

Function

The order has been recalled to the display.

Review

Function

The order is being reviewed.

Rush

Function

A rush order

VIP

Function

A VIP customer

Void

Function

The order has been voided from the POS workstation.

When order chits arrive at Prep Stations with any of the aforementioned functions or options set, the KDS sorts the orders in the following sequence:
  1. Void orders

  2. Recalled orders

  3. Review orders

  4. Priority 1 through 8 orders

  5. Rush orders

  6. VIP orders

  7. Priority above normal orders

  8. Normal orders

If Order Devices option 8 - Re-sort when All Prep Done is enabled, once the order is marked Done at the Prep Stations, they sort on the Expo Display as follows:
  1. Void orders

  2. Recalled orders

  3. Priority 1 through 8 orders

  4. Rush orders

  5. VIP orders

  6. Priority above normal orders

  7. Normal orders