Creating KDS Distribution Groups

  1. Select the revenue center, click Setup, and then click KDS Distribution Groups.
  2. Insert a record, and then double-click to open it.
  3. To distribute orders evenly among the devices, select Distribute Orders Evenly Among Devices.
  4. From the Order Devices List, select the KDS Prep Displays that belong to the distribution group.
  5. To enter load balancing percentage values for the devices in the group, deselect Distribute Orders Evenly Among Devices, and then enter the percentage in the Load Balancing % column adjacent to the device names.

    The total load balancing percentage for the order devices must equal 100%.

  6. Click Save.

    Note:

    If you change the order device from a Prep to an Expo in the Kitchen Theme module, and the order device is currently assigned to a KDS distribution group, KDS no longer distributes the load during load balancing. Rather, it attempts to evenly distribute the load among all other Prep order devices included in the same KDS distribution group.