Audience
This installation guide is intended for installers, programmers, technical support teams, product specialists, and others who are responsible for installing the Oracle Hospitality Simphony 19.1 release.
Customer Support
To contact Oracle Customer Support, access My Oracle Support at the following URL:
Product version and program/module name
Functional and technical description of the problem (include business impact)
Detailed step-by-step instructions to re-create
Exact error message received and all associated log files
Screen shots of each step you take
Documentation
Once Simphony has been installed, for information about accessing the Simphony Enterprise Management Console (EMC) or when performing Simphony upgrades on existing systems, see the Oracle Hospitality Simphony Post-Installation or Upgrade Guide, specifically the EMC Access Security chapter.
Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.
Revision History
| Date | Description of Change |
|---|---|
|
January 2020 |
Initial publication. |
|
February 2020 |
Updated compatibility information in Getting Started and Installing Reporting and Analytics. |
|
April 2020 |
Updated several areas in the Pre-Installation Tasks chapter to reference the Oracle Food and Beverage Compatibility Matrix, rather than listing database platforms. |
|
July 2020 |
Updated the following topics for Simphony release 19.1.2:
|
|
October 2020 |
Updated the tasks located in the Post-Installation Tasks chapter. |
|
March 2021 |
Updated the tasks located in the Pre-Installation chapter. |