This guide is for Simphony Cloud Services users and provides post-installation steps to perform after a fresh installation or upgrade to the latest Simphony release. You install Reporting and Analytics separately from Simphony using the Back Office Reporting and Analytics installation application.
Audience
This installation guide is intended for installers, programmers, technical support teams, product specialists, and others who are responsible for setting up Oracle MICROS Simphony.
Customer Support
To contact Oracle Customer Support, access My Oracle Support at the following URL:
Product version and program/module name
Functional and technical description of the problem (include business impact)
Detailed step-by-step instructions to re-create
Exact error message received and any associated log files
Screen shots of each step you take
Documentation
The Simphony Installation Guide contains information about performing new installations.
Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.
Revision History
| Date | Description of Change |
|---|---|
|
January 2020 |
Initial publication. |
|
February 2020 |
Updated compatibility information in the Preface. |
|
March 2020 |
Updated the Post-Installation Tasks section. Removed incorrect references to previous releases of Simphony. |
|
April 2020 |
Updated several areas to reference the Oracle Food and Beverage Compatibility Matrix and Oracle MICROS Simphony Release Notes, rather than listing specific versions. |