Preface

Purpose

This document provides a guidance on how to setup and configure property hardware for use with Oracle Hospitality Simphony.

The information contained within this document applies to the following products:

  • Oracle Hospitality Simphony Point of Sale

  • Oracle Hospitality Simphony Premium Cloud Service

  • Oracle Hospitality Simphony Standard Cloud Service

Audience

This document is intended for experienced user configuring property hardware and services used with Oracle Hospitality Simphony.

Scope

This document assumes that the user is generally familiar with the Oracle Hospitality Simphony architecture and features. It only contains information regarding the features and their functionality relative to the topics covered in this document.

Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL:

https://support.oracle.com

When contacting Customer Support, please provide the following:

  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screenshots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/food-beverage/.

Acronyms and Abbreviations

The following acronyms and abbreviations are used throughout this document:

Table -1 Acronyms and Abbreviations

Acronym Full Description

BUCAPS

Backup Check and Posting Service

CAPS

Check and Posting Service

EMC

Enterprise Management Console

KDS

Kitchen Display System

OPI

Oracle Payment Interface

POS

Point of Sale

PSP

Payment Service Provider

TMS

Table Management System

Revision History

Table -2 Revision History

Date Description of Change

January 2020

Initial publication.

February 2020

Changed instances of “Oracle Linux x.x” to “Oracle Linux for MICROS” to reflect proper naming convention.

April 2020

Revised Supported Services in Chapter 5: Devices.

July 2020

Removed CAPS on IIS from Check and Posting topic as this content appears in the Oracle Food and Beverage Compatibility Matrix.

October 2020

Added Legend to Supported Services topic in Chapter 5: Devices.

March 2021

Overhaul of the tables in the Supported Services topic of the Devices chapter.