Restrictions

Note:

The Restrictions feature is available when the Restrictions function is active under the Inventory Management group in OPERA Controls. When this function is active, the Rate Category Restrictions parameter and Restriction Type setting become available.

Restrictions help you manage occupancy and revenue, especially during high-demand periods. They define the conditions or specify the limitations under which specific rates, room types, and/or room classes are available when making reservations for a property. This enables you to control availability based on demand, experience, and forecasting. For example, you could place a two-night minimum stay restriction on all rooms during a weekend when demand is high, or you could set extended stay durations on certain room types to prevent the entire hotel from being sold out for a period of time.

Restrictions can be set at the house level, meaning that any restrictions placed are applicable to all rooms and rates throughout the property, or based on the channel, rate code, room type, or room class. You can combine restrictions to apply to more than one element; so for example, you are able to restrict reservations for a specific channel and rate code combination.

You can view existing restrictions by month, week, or day using the calendar view or in a list.

Some common restrictions include:

  • Minimum Length of Stay: A guest must book a stay for at least a specified number of nights.

  • Maximum Length of Stay: A guest must book a stay for the specified number of nights or less.

  • Closed for Arrival: Bookings that start on the selected date are not accepted. Accepted reservations are permitted to stay through that date.

  • Closed for Departure: Bookings are not permitted to depart on the selected date or within the selected date range.

  • Open for Arrival: Bookings are permitted on the dates defined within the specified rate category/rate code and room class/room type. By default, all rates and all rooms are open for arrival.

  • Open for Departure: Bookings are permitted on the dates defined for departures within the specified rate category/rate code and room class/room type. By default, all rates and all rooms are open for departure.

  • Length of Stay Not Available (LOSNA): This restriction is often used when various lengths of stay are open or closed for arrivals on the selected date. The LOSNA restriction has seven options, which are 1 to 6 and 7+. Each option represents a number of days. Selecting an option enables bookings for the corresponding length of stay. For example, if the options for 1, 3, 4, and 7+ are selected, you are able to book reservations arriving on the specified date for 1, 3, 4, or 7+ nights.

To set up and manage restrictions, select Inventory from the navigation bar and then select Manage Restrictions.