Void Folios

The Void Folio feature is available when the Void Folio application parameter is turned on. This feature allows you to void already issued guest folios. You can void a folio only on the same business date the guest checks out.

Use the following guidelines when voiding a folio:

  • A folio that contains a Bucket Redemption transaction code cannot be voided.

  • A bill can be voided only on the same business date as it was created.

  • A bill can be voided only if it has not been moved to AR transfer.

  • Once the guest checks out, voiding the bill will reinstate the guest.

  • Void bill removes the bill number from financial postings.

  • Voided bills will show a status of Void and with zero amounts in the Folio_Tax table.