Internal Charge Number Impact

Activating the Create Internal Charge Number parameter with its related controls impacts the following features:

Reservations

  • When a confirmation number is generated (that is, when a reservation is created in the property management system or received from a third-party system), a charge number is generated and associated with the reservation.

Changes Log

  • There is a field (CHARGE NUMBER) in the changes log, which is available when viewing logs for reservations with a charge number associated.

Folio Windows

  • Postings can be made from third-party systems to guest folios when purchases are made using an internal charge number at the third-party’s POS terminals.

Posting Journal

  • Postings from third-party systems are included in search results in the Posting Journal Reference field. This assumes that the third-party system delivers the appropriate information in the posting message and it is saved in the Reference field.