The Guest Service Status shows the service statuses for all currently occupied rooms. A room can either have a Make Up Room status (MUP) or Do Not Disturb (DND) status.
Integrated systems, such as a PBX, have the ability to update room status MUP and DND.
In instances where there is a guest room move, OPERA Cloud always clears the DND status and/or the MUP status.
When a room has a MUP status, the status is removed during the End of Day process. The DND status is unaffected by the end of day process.
Upon guest check out, the DND and MUP statuses are removed.
Parent topic: Housekeeping Board