Guests often belong to membership programs offered by hotels, auto clubs, airlines, and so on. These memberships might offer discounts and other benefits to guests staying at your property. To apply membership privileges and awards to a guest stay, the guest must belong to a membership program recognized by your property.
Membership types allow you to identify and manage the membership programs on a profile. For example, your hotel might have a guest loyalty program that awards guests based on the amount of revenue generated or the number of stays per year. You would create a specific membership type for this program.
You can add membership types to a guest profile or to a reservation at booking or check-in. You can add more than one membership type to a profile, but you must designate one of the membership types as primary.
Each membership type has a membership type rule setup associated with it. Membership type rules determine the actions that result in membership award points and tier point accrual. One of two types of points, award points or tier points, can be defined for the membership program. Members redeem award points towards specific awards, and tier points are evaluated to determine membership tier / level upgrades and downgrades.
When creating a membership type, you can set an expiration date, and you can set up the membership to auto-generate membership numbers or require them to be manually entered for each new member.
Parent topic: Membership