On a reservation, you can select the Housekeeping option to access the housekeeping features for a room. In the Housekeeping panel, you can use the calendar to see the tasks that are scheduled for the reservation each day. You can also edit the calendar and add or remove a task from the reservation. For example, if the guest is requesting no service on a particular day, the task can be removed from the calendar and the room is not included in that day’s task sheet generation process. Or if the guest only requests light service, the full service task can be removed and the light service task (if configured) can be added instead.
Within the Housekeeping panel, you can also add the time the guest would like the room cleaned each day, and it is printed on the housekeeping task sheet reports. Instructions can also be added that are particular to the cleaning of that room. For example, if you mention a pet is in the room, these instructions are printed on the task sheet reports.
When the Turndown function is active in the property, the Housekeeping panel within the reservation shows the Turndown check box. Here you can see if Turndown is required for the room (when the checkbox is selected) or not. You can also change the status of the check box to include/exclude the room from Turndown by selecting/deselecting the check box.
Parent topic: Room Management