Managing Reservations

When managing reservations, you can:

• Search by property for reservations. You can filter your search by name, travel agent, arrival/departure dates, source profile types, and other criteria. Search results provide reservation summaries.

• View, add, and edit reservations. The Manage Reservations screen provides access to reservation details, connected profiles, awards/certificates, deposits/cancellations, memberships, guest messages, and other information.

• View billing information where you can post charges and adjustments, transfer postings (within a folio or to/from other rooms), make payments, generate folios, and so on.

• Use the Reservations Workspace to perform multiple actions such as adding traces, configuring wake up calls, generating confirmation letters, sending messages to guests, and so on.

Choose from the following that correspond to the groups organized as on the Reservation Overview screen for more detail on each panel.

• Copying Reservations
  
• Modifying Reservations
  
• Reservation Notifications
  
• Reservation Deposits and Cancellations
  
• No Show and Cancellation Postings
  
• Payment Instructions
  
• Managing Fixed Charges
  
• Cancelling a Reservation with a Deposit
  
• Reservation Profiles
  
• Credit Card History
  
• Cancelling Multiple Reservations
  
• Generating a Folio for an Advance Bill
  
• Generating a Folio for a Specific Window
  
• Generating a ProForma Invoice
  
• Generating a Folio for an Interim Bill
  
• Advance or Interim Billing
  
• Postings, Adjustments, and Payments
  
• Authorizing Credit Card Transactions
  
• Enabling Housekeeping Turndown Service for a Reservation
  
• Linking Profiles to Reservations