The following tables outline the functions, parameters, and settings that can be configured in the OPERA Controls Profile group.
Table 10-45 OPERA Controls — Profile Functions
FUNCTION | RELATED FUNCTION / PARAMETER / SETTING | DESCRIPTION |
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CONTACTS [CONTACTS] |
Enables the creation of contact profiles linked to company or agent profiles. A guest profile can be flagged as a contact profile also. Contacts can be linked to reservations as the reservation contact. |
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ADDRESS TYPE TO COPY WHEN CREATING LINKED PROFILE SETTING [COPY_ACC_CON_ADDRESSTYPE_COPY] |
Specifies the address information copied automatically when creating a linked profile based on the address type. Valid values:
|
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DEFAULT CONTACT ADDRESS TYPE SETTING [DEFAULT_CONTACT_ADDRESSTYPE] |
Specifies the default contact address type. Valid values:
|
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DEFAULT PHONE TYPE FOR A CONTACT SETTING [DEFAULT_CONTACT_PHONETYPE] |
Specifies the default phone type for a contact. Valid values:
|
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PHONE TYPE TO COPY WHEN CREATING LINKED PROFILE SETTING [COPY_ACC_CON_PHONETYPE_COPY] |
Specifies the phone information copied automatically when creating a linked profile based on the phone type. Valid values:
|
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FUTURE & PAST STAYS [FUTURE_AND_PAST_STAYS] |
Enables viewing information from existing future and past reservations connected to a profile. |
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IATA COMPANY TYPE [IATA_COMP_TYPE_ACTIVE] |
Shows the IATA/Company type in company and travel agent profiles. |
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INCOGNITO [INCOGNITO] |
Enables the ability to identify specific guests as incognito and use a pseudonym while resident at the property (celebrities, for example). |
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KEYWORD [KEYWORD] |
Keywords are defined on company and agents profiles and it’s possible to search for profiles using keyword value. A keyword example would be AMEX. |
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PROFILE LOOKUP [LOOKUP] |
Enables performing lookups from the external system based on the configuration mode running. |
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FORCE AUTOMATIC CENTRAL LOOKUP PARAMETER [FORCE_AUTO_CENTRAL_LOOKUP] |
Performs central lookup automatically. |
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PROFILE TYPES FOR LOOKUP SETTING [PROFILE_LOOKUP_TYPES] |
Performs central lookup for the selected profile types. Valid values:
|
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PROFILE MAILING PRIVACY [PRIVACY] |
Enables the privacy panel displaying fields related to guest to opt-in or opt-out of receiving promotional mailings. |
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PRIVACY DEFAULT PARAMETER [PRIVACY_DEFAULT_OPTED_IN] |
Sets profiles to receive promotional information, participate in market research, receive third party information, and autoenroll in the loyalty program. |
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PROFILE PROTECT [PROFILE_PROTECT] |
Ability to lock a CRS subscribed profile and prevent updates in OPERA Cloud. |
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PROFILE PROTECTION SETTING [PROFILE_PROTECTION] |
Enables specifying the type of profile protection. Valid values:
|
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PROFILE REVENUE BUCKETS [PROFILE_REVENUE_BUCKETS] |
Shows revenue bucket summary information on the Reservation History screen within profile statistics. |
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RELATIONSHIPS [RELATIONSHIPS] |
With this enabled, various relationship between the profiles can be established. Family relationship such as mother-daughter or corporate relationship such as parent-company and subsidiary are configurable. Rate entitlements (negotiated rates) can also be inherited to related profiles using relationships. |
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RELATIONSHIPS RATE INHERIT [RELATIONSHIPS_RATE_INHERIT] |
Enables reservations to inherit rates from associated relationships of profile types. |
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VIP [VIP_STATUS] |
Track VIP level on guest profiles and filter reservation searches and reports based on VIP value.. |
Table 10-46 OPERA Controls — Profile Parameters
PARAMETER | RELATED FUNCTION / PARAMETER / SETTING | DESCRIPTION |
---|---|---|
ADVANCED TITLE [ADVANCED_TITLE] |
Enables advanced title configuration. |
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ALLOW DUPLICATE IDS [ALLOW_DUPLICATE_IATA] |
Permits duplicate IDs for travel agent, source, and company profile types. |
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AUTO GENERATE CLIENT ID [AUTO_GENERATE_CLIENT_ID] |
Generates an ID automatically for an OPERA profile if the ID is empty. This ID is Client ID for Guest/Group, Corporate ID for Company, and IATA for Travel Agent/Source. |
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GENERATE ID FOR PROFILE TYPES SETTING [AUTO_GENERATE_ID_TYPES] |
Indicates the profile types for which the client ID will be generated automatically. |
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BYPASS CORP ID VALIDATION [BYPASS_CORP_ID_VALIDATION] |
When enables, If a ZZ is placed in front of Corp ID by the user, OPERA does not initiate the number validation process. |
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IATA VALIDATION [IATA_YN] |
Validates the IATA number entered in the profile. All numbers are checked against the IATA validation routine. |
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OCIS E-CERTIFICATES [OCIS_ECERTIFICATE] |
Activates the OCIS e-certificate feature. This should only be turned on if your system is connected to the OCIS central system where e-certificates are configured and issued. For any other type of voucher/e-certificate functionality, this should be left off. |
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PERSONAL INFORMATION PROTECTION [PERSONAL_INFORMATION_PROTECTION] |
Activates additional security procedures which include anonymization of profile data. |
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NUMBER OF DAYS UNTIL ANONYMIZATION SETTING [NUMBER_OF_DAYS_FOR_ANONYMIZATION] |
Defines the number of days after the last activity occurs in which the requested profile can be anonymized. |
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PROFILE DISCOUNTS [PROFILE_DISCOUNTS] |
Enables configuring discounts for negotiated rates. |
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DEFAULT PROFILE DISCOUNT REASON SETTING [DEFAULT_PROFILE_DISCOUNT_REASON] |
Specifies the default discount reason in the Discount Reason field of the reservation when a profile with a discount is attached. Valid values:
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PROFILE DISCOUNTS PRIORITY SETTING [PROFILE_DISCOUNTS_PRIORITY] |
Specifies the priority when applying profile discounts on a reservation when multiple eligible profiles exist. Valid values:
|
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PROFILE NAME VALIDATIONS [PROFILE_NAME_STRING] |
Performs a match and validation on a configured profile type and name string each time a new profile is manually created from Profile Search or from Account Search to see if the name string matches with the profile type. |
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PROPERTY ACTION CODES [PROPERTY_ACTIONCODES] |
Specifies if profile action codes are property specific. |
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RESTRICT PROFILE MERGE WITH CURRENT AND FUTURE RESERVATIONS [DISALLOW_PROF_MERGE_CURR_FUT_RESV] |
Enables merging source and travel agent profiles with current or future reservations. |
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RESTRICTION / FLAGGED REASONS [RESTRICTION_FLAGGED_REASONS] |
Enables specifying a list of values for profile restriction and AR flagged reasons. |
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SALES INFORMATION [SALES_INFORMATION] |
Activates Sales Information functionality. |
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PROPERTY COMPETITION CODES PARAMETER [PROPERTY_COMPETITION_CODES] |
Determines if property competition codes are property specific or centrally administered. |
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PROPERTY PRIORITY PARAMETER [PROPERTY_PRIORITY] |
Determines if property priorities are property specific or centrally administered. |
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PROPERTY ROOMS POTENTIAL CODES PARAMETER [PROPERTY_ROOMS_POTENTIALS] |
Determines if property rooms potential codes are property specific or centrally administered. |
Table 10-47 OPERA Controls — Profile Settings
SETTING | DESCRIPTION |
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COMPANY ADDRESS TYPE [COMPANY_ADDRESS_TYPE] |
Specifies the default address type for non-guest profiles. Valid values:
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COMPANY PHONE TYPE [COMPANY_PHONE_TYPE] |
Specifies the default phone type for non-guest profiles. Valid values:
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DEFAULT MEMBERSHIP TYPE [DEFAULT_MEMBERSHIP_TYPE] |
Populates the selected membership type automatically when adding a new membership to a profile and the membership used for linking a profile membership to a reservation. Valid values:
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GUEST ADDRESS TYPE [INDIVIDUAL_ADDRESS_TYPE] |
Specifies the default address type for a guest profile. Valid values:
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GUEST EMAIL TYPE [GUEST_EMAIL_TYPE] |
Specifies the default email type for a guest profile. Valid values:
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GUEST PHONE TYPE [INDIVIDUAL_PHONE_TYPE] |
Specifies the default phone type for a guest profile. Valid values:
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PURGE ADDRESS COUNTRY [PURGE_ADDRESS_COUNTRY] |
Purges guest profiles only from the selected country codes. Valid values:
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PURGE DAYS [INACTIVE_DAYS_FOR_GUEST_PURGE] |
Purges guest profiles after this number of days of no activity. Valid values:
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PURGE DAYS FOR INCOMPLETE PROFILES [PURGE_INCOMPLETE_PROFILE_DAYS] |
Purges guest profiles after this number of days of no activity and without Address1, Address2, and a defined Communication Method (for example, phone, fax, or email). Valid values:
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PURGE LAST STAY DAYS [PURGE_LAST_STAY_DAYS] |
Purges guest profiles after this number of days of no stay activity. Valid values:
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PURGE MINIMUM STAYS [PURGE_MIN_STAYS] |
Purges guest profiles whose number of stays is less than this number. Valid values:
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RESTRICT PROFILE FIELDS CHANGES AFTER FOLIO CREATION [O9_RESTRICT_FOLIO_PROFILE_CHANGES] |
Restricts users from changing profile fields after a folio has been created for a payee and/or guest. Valid values:
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SCHEDULED ACTIVITIES [PROFILE_ACTIVITIES] |
Enables viewing reservation activities / scheduled activities. Valid values:
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WEB USER ACCOUNT PASSWORD REMINDER [OWS_USERIDPASS_REMINDER] |
This setting value will determine the report that is sent out for the Web User Account Password Reminder. |
Parent topic: OPERA Controls