OPERA Controls — Profile

The following tables outline the functions, parameters, and settings that can be configured in the OPERA Controls Profile group.

Table 10-45 OPERA Controls — Profile Functions

FUNCTION RELATED FUNCTION / PARAMETER / SETTING DESCRIPTION

CONTACTS

[CONTACTS]

  

Enables the creation of contact profiles linked to company or agent profiles. A guest profile can be flagged as a contact profile also. Contacts can be linked to reservations as the reservation contact.
 

ADDRESS TYPE TO COPY WHEN CREATING LINKED PROFILE SETTING

[COPY_ACC_CON_ADDRESSTYPE_COPY]

Specifies the address information copied automatically when creating a linked profile based on the address type.

Valid values:

  • All configured address types
 

DEFAULT CONTACT ADDRESS TYPE SETTING

[DEFAULT_CONTACT_ADDRESSTYPE]

Specifies the default contact address type.

Valid values:

  • All configured address types
 

DEFAULT PHONE TYPE FOR A CONTACT SETTING

[DEFAULT_CONTACT_PHONETYPE]

Specifies the default phone type for a contact.

Valid values:

  • All configured communication types
 

PHONE TYPE TO COPY WHEN CREATING LINKED PROFILE SETTING

[COPY_ACC_CON_PHONETYPE_COPY]

Specifies the phone information copied automatically when creating a linked profile based on the phone type.

Valid values:

  • All configured communication types

FUTURE & PAST STAYS

[FUTURE_AND_PAST_STAYS]

  

Enables viewing information from existing future and past reservations connected to a profile.

IATA COMPANY TYPE

[IATA_COMP_TYPE_ACTIVE]

  

Shows the IATA/Company type in company and travel agent profiles.

INCOGNITO

[INCOGNITO]

  

Enables the ability to identify specific guests as incognito and use a pseudonym while resident at the property (celebrities, for example).

KEYWORD

[KEYWORD]

  

Keywords are defined on company and agents profiles and it’s possible to search for profiles using keyword value. A keyword example would be AMEX.

PROFILE LOOKUP

[LOOKUP]

  

Enables performing lookups from the external system based on the configuration mode running.
 

FORCE AUTOMATIC CENTRAL LOOKUP PARAMETER

[FORCE_AUTO_CENTRAL_LOOKUP]

Performs central lookup automatically.
 

PROFILE TYPES FOR LOOKUP SETTING

[PROFILE_LOOKUP_TYPES]

Performs central lookup for the selected profile types.

Valid values:

  • D - Guest

  • C - Company

  • T- Travel Agent

  • S - Source

  • G - Group

PROFILE MAILING PRIVACY

[PRIVACY]

  

Enables the privacy panel displaying fields related to guest to opt-in or opt-out of receiving promotional mailings.
 

PRIVACY DEFAULT PARAMETER

[PRIVACY_DEFAULT_OPTED_IN]

Sets profiles to receive promotional information, participate in market research, receive third party information, and autoenroll in the loyalty program.

PROFILE PROTECT

[PROFILE_PROTECT]

  

Ability to lock a CRS subscribed profile and prevent updates in OPERA Cloud.
 

PROFILE PROTECTION SETTING

[PROFILE_PROTECTION]

Enables specifying the type of profile protection.

Valid values:

  • By Profile Type

  • By Profile

PROFILE REVENUE BUCKETS

[PROFILE_REVENUE_BUCKETS]

  

Shows revenue bucket summary information on the Reservation History screen within profile statistics.

RELATIONSHIPS

[RELATIONSHIPS]

  

With this enabled, various relationship between the profiles can be established. Family relationship such as mother-daughter or corporate relationship such as parent-company and subsidiary are configurable. Rate entitlements (negotiated rates) can also be inherited to related profiles using relationships.
 

RELATIONSHIPS RATE INHERIT

[RELATIONSHIPS_RATE_INHERIT]

Enables reservations to inherit rates from associated relationships of profile types.

VIP

[VIP_STATUS]

  

Track VIP level on guest profiles and filter reservation searches and reports based on VIP value..

Table 10-46 OPERA Controls — Profile Parameters

PARAMETER RELATED FUNCTION / PARAMETER / SETTING DESCRIPTION

ADVANCED TITLE

[ADVANCED_TITLE]

  

Enables advanced title configuration.

ALLOW DUPLICATE IDS

[ALLOW_DUPLICATE_IATA]

  

Permits duplicate IDs for travel agent, source, and company profile types.

AUTO GENERATE CLIENT ID

[AUTO_GENERATE_CLIENT_ID]

  

Generates an ID automatically for an OPERA profile if the ID is empty. This ID is Client ID for Guest/Group, Corporate ID for Company, and IATA for Travel Agent/Source.
 

GENERATE ID FOR PROFILE TYPES SETTING

[AUTO_GENERATE_ID_TYPES]

Indicates the profile types for which the client ID will be generated automatically.

BYPASS CORP ID VALIDATION

[BYPASS_CORP_ID_VALIDATION]

  

When enables, If a ZZ is placed in front of Corp ID by the user, OPERA does not initiate the number validation process.

IATA VALIDATION

[IATA_YN]

  

Validates the IATA number entered in the profile. All numbers are checked against the IATA validation routine.

OCIS E-CERTIFICATES

[OCIS_ECERTIFICATE]

  

Activates the OCIS e-certificate feature. This should only be turned on if your system is connected to the OCIS central system where e-certificates are configured and issued. For any other type of voucher/e-certificate functionality, this should be left off.

PERSONAL INFORMATION PROTECTION

[PERSONAL_INFORMATION_PROTECTION]

  

Activates additional security procedures which include anonymization of profile data.
 

NUMBER OF DAYS UNTIL ANONYMIZATION SETTING

[NUMBER_OF_DAYS_FOR_ANONYMIZATION]

Defines the number of days after the last activity occurs in which the requested profile can be anonymized.

PROFILE DISCOUNTS

[PROFILE_DISCOUNTS]

  

Enables configuring discounts for negotiated rates.
 

DEFAULT PROFILE DISCOUNT REASON SETTING

[DEFAULT_PROFILE_DISCOUNT_REASON]

Specifies the default discount reason in the Discount Reason field of the reservation when a profile with a discount is attached.

Valid values:

  • All configured reservation discount reasons.
 

PROFILE DISCOUNTS PRIORITY SETTING

[PROFILE_DISCOUNTS_PRIORITY]

Specifies the priority when applying profile discounts on a reservation when multiple eligible profiles exist.

Valid values:

  • Profile Type (Company, Travel, Guest, Group, Contact)

  • Lowest

PROFILE NAME VALIDATIONS

[PROFILE_NAME_STRING]

  

Performs a match and validation on a configured profile type and name string each time a new profile is manually created from Profile Search or from Account Search to see if the name string matches with the profile type.

PROPERTY ACTION CODES

[PROPERTY_ACTIONCODES]

  

Specifies if profile action codes are property specific.

RESTRICT PROFILE MERGE WITH CURRENT AND FUTURE RESERVATIONS

[DISALLOW_PROF_MERGE_CURR_FUT_RESV]

  

Enables merging source and travel agent profiles with current or future reservations.

RESTRICTION / FLAGGED REASONS

[RESTRICTION_FLAGGED_REASONS]

  

Enables specifying a list of values for profile restriction and AR flagged reasons.

SALES INFORMATION

[SALES_INFORMATION]

  

Activates Sales Information functionality.
 

PROPERTY COMPETITION CODES PARAMETER

[PROPERTY_COMPETITION_CODES]

Determines if property competition codes are property specific or centrally administered.
 

PROPERTY PRIORITY PARAMETER

[PROPERTY_PRIORITY]

Determines if property priorities are property specific or centrally administered.
 

PROPERTY ROOMS POTENTIAL CODES PARAMETER

[PROPERTY_ROOMS_POTENTIALS]

Determines if property rooms potential codes are property specific or centrally administered.

Table 10-47 OPERA Controls — Profile Settings

SETTING DESCRIPTION

COMPANY ADDRESS TYPE

[COMPANY_ADDRESS_TYPE]

Specifies the default address type for non-guest profiles.

Valid values:

  • All active address types, except for the Protected address type.

COMPANY PHONE TYPE

[COMPANY_PHONE_TYPE]

Specifies the default phone type for non-guest profiles.

Valid values:

  • All phone types.

DEFAULT MEMBERSHIP TYPE

[DEFAULT_MEMBERSHIP_TYPE]

Populates the selected membership type automatically when adding a new membership to a profile and the membership used for linking a profile membership to a reservation.

Valid values:

  • All active membership types.

GUEST ADDRESS TYPE

[INDIVIDUAL_ADDRESS_TYPE]

Specifies the default address type for a guest profile.

Valid values:

  • All configured address types, except for the Protected address type.

GUEST EMAIL TYPE

[GUEST_EMAIL_TYPE]

Specifies the default email type for a guest profile.

Valid values:

  • All configured email types.

GUEST PHONE TYPE

[INDIVIDUAL_PHONE_TYPE]

Specifies the default phone type for a guest profile.

Valid values:

  • All configured phone types.

PURGE ADDRESS COUNTRY

[PURGE_ADDRESS_COUNTRY]

Purges guest profiles only from the selected country codes.

Valid values:

  • All country codes.

PURGE DAYS

[INACTIVE_DAYS_FOR_GUEST_PURGE]

Purges guest profiles after this number of days of no activity.

Valid values:

  • 90 — 3650

PURGE DAYS FOR INCOMPLETE PROFILES

[PURGE_INCOMPLETE_PROFILE_DAYS]

Purges guest profiles after this number of days of no activity and without Address1, Address2, and a defined Communication Method (for example, phone, fax, or email).

Valid values:

  • Any number of days.

PURGE LAST STAY DAYS

[PURGE_LAST_STAY_DAYS]

Purges guest profiles after this number of days of no stay activity.

Valid values:

  • Must be greater than the number of the Purge Days setting.

PURGE MINIMUM STAYS

[PURGE_MIN_STAYS]

Purges guest profiles whose number of stays is less than this number.

Valid values:

  • 1 — 20, or null.

RESTRICT PROFILE FIELDS CHANGES AFTER FOLIO CREATION

[O9_RESTRICT_FOLIO_PROFILE_CHANGES]

Restricts users from changing profile fields after a folio has been created for a payee and/or guest.

Valid values:

  • Name

  • Tax ID

SCHEDULED ACTIVITIES

[PROFILE_ACTIVITIES]

Enables viewing reservation activities / scheduled activities.

Valid values:

  • Yes

  • No

WEB USER ACCOUNT PASSWORD REMINDER

[OWS_USERIDPASS_REMINDER]

This setting value will determine the report that is sent out for the Web User Account Password Reminder.

Parent topic: OPERA Controls