19 OPERA Cloud Exchange Overview

OPERA Exchange is an electronic data exchange technology used by OPERA to transmit information between systems such as ORS and SYNXIS. The topics provided are guidelines for configuring a new interface in OPERA. Custom interfaces and formats are not supported by OPERA as the XML message is the supported format .

Before you configure a new interface, ensure that you have the necessary privileges. Then document is setup to lead you through the following prerequisites, such as identifying the external systems, activating the OXI interface license codes for your property, defining the database codes, then configuring the interfaces, setting up communication methods, and defining the interface controls. Address the needed mapping for OPERA Codes with the external system codes and configuring the required business events. Lastly, activate the External Systems for the Property and Interface.

Ensure that the external system is activated only when you are ready to start processing the messages with external systems.

Best Practices: Do not activate the external system until the configuration is complete; this creates unnecessary business events being generated and failures.

Example

When you update a reservation in OPERA, a business event is triggered and processed by the exchange module and sent to the outbound queue, and finally sent to external system as an XML message.