Reservations Reports

Alerts (alerts) - displays all guests with an attached alert that falls within the date range selected. The alert functionality is based on the activation of the alerts application function in the reservation application settings.

Detailed Availability (detail_avail) - displays availability based on room types for a specified date range. The report can reflect either availability or occupancy.

Duplicate Reservations (duplicate_reservations) - identifies multiple reservations for the same guest.

Forecast Future Occupancy (resfutureoccupancy) - after you select a date range, you can calculate a summarized forecasted occupancy. This includes the projected arrivals and departures for a specific date. The report can be run from the current business date to any date in the future.

Housekeeping Forecast (resforecasthk) - displays the number of guests who have arrived, departed, or are stay-overs and then the number of Arrival rooms, departure rooms, and the rooms that have been marked for evening service, for a specified day or date range.

No Shows of the Day (nanoshow) - displays a detailed report of all no show reservations of the selected date.

Rate Change Report (res_rate_compare) - displays all of the due in, in-house, and checked in reservations that have had the rate code or rate amount updated on a specific date.

Reservation Booking Pace (reservation_pace) - captures how many individual and block reservations were on the books on any specific day, and tracks booking trends to maximize revenues.

Reservation By (rereserved) - displays all reservations for a specific date range and the type of filter you choose.

Reservation Cancellations (rescancel) - displays all cancellations for a specified date range, including the current business date. But this report will not include pseudo rooms in its data results.

Reservation eCoupons (resv_ecoupons) -

Reservation Entered On and By (resenterdon) - displays reservation agents’ reservation statistics. Review this report to get a listing of production activity on individual or all reservation agents.

Reservation Pre-Blocked (respreblocked) - allows you to determine what room assignments have been made then to see the Front Office status of the room and the housekeeping status. This is useful when run for the current business date as the front desk can keep track of the room status and make a room blocking change when necessary.

Reservation Rate Check (res_rate_check) - compares the price charged on the reservation versus the price setup on the rate detail for that room type stored in the RTC field. The report displays the total price being charged including all shares to determine if the reservation should be highlighted as a variance. Reservations without a rate code are not included on the report since there will be no variance to report against.

Reservation Summary Report (ressummary) - provides a summarized breakdown per day of all Reservation activity in the property.

Reservation with Discounts (res_with_discounts) - displays a list of reservations which have discounts applied and meet the search criteria selected.

Reservations - Made Yesterday (resreservyesterday) - displays the hotel reservation production from the previous day.

Reservations for Repeat Guests (resrepeatguest) - displays reservations for the specified arrival date range that have an attached profile that has stayed at your property at least one time. To display on the report the reservation status has to be reserved or due in.

Reservations Repeat Guest (resrepeatguest) - displays all reservations for the specified arrival date range, that have an attached profile that has stayed at the property as least one time in the past.

Reservations with Notes (res_with_notes) - displays all notes attached to the reservation and primary profile which can be filtered by note type, include internal notes, and exclude notes older than a selected date. Reservations are selected by arrival date range.

Reservations with Rate Changes (res_rate_changes) - provides visibility on guests with rate changes, which allows you to tailor your welcome letter and other information to address any additional amenities and packages to which the guest is entitled.

Reservations with Room Class Upgrades (res_with_upgrades) - displays details of when an upgrade discrepancy has been created, as well as identifying reservations based on the booked room class from the RTC field compared with the blocked room class from the room type field.

Reservations with Travel Agent Profile Changes (res_agent_changes) – displays all travel agent profile modifications made to reservations after the booking has been created, including IATA number changes and name changes.

Restrictions Detail (raterest) - can be run for up to 90 days prior to the current business date, to display the restrictions that were in place on a given date.

Room Plan (resroomplan) - displays an enhanced summary of the availability of each individual room in the property, showing 15 days per display.

Turnaway Day/Month-to-Date/Year-to-Date (turnaway_dmy) - shows how many rooms have been turned away for a selected stay date and the month—to—date and year-to-date values. For example, the report displays how many rooms have been turned away between the beginning of the month and the selected stay date. The report does not show when those reservations have been turned away.

Turnaway Details (turnaway_details) - displays the details for each turnaway in a group-by format.

Upsell (resupsell) - displays any guests who paid additional monies to be upgraded to another room type. You can use this information to track the number of upsells and additional room revenue that front desk agents generated at check-in.

Waitlist (reswaitlist) – displays details about guests whose reservations cannot be made because of lack of availability.