Reservation Defaults for OXI

The following are recommended Default Settings for Reservations.

Table 23-11 Reservation Defaults for OXI and it’s Description

Reservation Defaults Description
Room Type Select a room type that is readily available with high inventory
Rate Code Select a rate code that has all of the configured room types for the property.  Since rates can be subject to restrictions, either close the rate or room types depending on hotel occupancy, recommendation is to make a OXI Default rate code and insert this value.
Setup of the Default Rate
  • This rate code is to be setup with all viable room types and a single rate detail, at $0.00, that has all room types linked to it. If proper revenue/ADR is a factor set a rate amount instead.

  • This rate code should not be subject to restrictions as other rates are. This can decrease the amount of reservations that are rejected by OPERA.

Points to be considered:
  • If certain CRS booked reservations are allowed into rates that are flagged restricted or out of inventory on the hotel side, this default is used to allow that booking in. Warnings in OXI alerts hotel users that the reservation was inserted, the rate was not available and the default was taken instead. Thus allowing the hotel to adjust the booking accordingly.

  • This default maximizes the hotel’s efficiency regarding having all bookings in the hotel system. Limiting the scenario of missing reservations, due to closeouts that OXI cannot bypass.

  • This default lessens the hotel’s need to monitor OXI interface on a rigorous schedule.

  • To make it easier to see these types of defaults being used within the OPERA PMS, recommendation is the use OXI parameter WARNING AS TRACES = Y.

    • This setting is highly recommended. Although OXI offers a warnings report, if system users do not have permission to be in the OXI to run the report then this is an alternate solution. Excellent choice for the smaller hotels with fewer resources in the evenings when Reservations Department has left for the day.

    • OXI enters only mandatory warnings generated into Traces. A Trace lamp is lit on the reservation when viewed.

    • This parameter also requires that the Others default field Trace Warning is set to a monitoring department; that can be either Front Office or Reservations.

  • OPERA also offers a Trace Report. Which allows a full overview of all reservations where Traces are created.

Currency OPERA property currency code that should be used as default for a reservation in case no currency code is sent or the code cannot be converted.
Market Code Select the standard market code that should be used in case conversion is not possible, or if the associated block code/rate code for the reservation do not contain a market code. This is in direct relation to the OXI_RESERVATIONS parameter EXT SYS MARKET/SOURCE CONTROL.
Source Code Select the standard source code that should be used in case conversion is not possible, or if the associated block code/rate code for the reservation do not contain a source code. This is in direct relation to the OXI_RESERVATIONS parameter EXT SYS MARKET/SOURCE CONTROL.
Reservation Type The reservation type in OPERA determines whether the booking is deductible from inventory or not. Select your default according to your needs and we highly recommend maintaining proper conversion for this data element as well.
Payment Method This is the default payment method used by OXI for a reservation in case no payment method is sent or conversion fails. We highly recommend to select this default carefully and to maintain proper conversion for this data element as well.
Discount Reason Select a default discount reason that OXI can apply in case the external system rate overwrites the OPERA rate code amount and a discount amount is entered into the reservation in OPERA. This is only needed if the OPERA function FIXED RATES is NOT used.
  • Select other defaults according to your needs.

  • The external system defaults can be set in case no conversion occurs on external system level.

Conf. Letter Name The default letter name to be used in the Confirmation field on the PMS reservation screen. For hotels that do not want to use this functionality the field would be left blank.