Working with Tiered Rates

Tiered Rates gives you the ability to configure and sell rates by Length of Stay or Tiers.

Configuration of tiered rates is property specific. They cannot be changed at the rate code or reporting levels. A maximum of 5 tiers can be configured and a minimum of 2 tiers is required. When the tiers are configured, the next tier set automatically defaults to the start day of +1 from the end day of the last tier. For example, if tier 1 is configured from 1–5 days. Tier 2 automatically starts from day 6 by default and you cannot edit it unless the first tier end date is altered.

Rate Code Configuration using Tiered Rates

To create a tiered rate code, you must check the Tiered Rates check box on the Rate Code Type panel. The Tiered Rates check box will only display when the Rate Management, Rate Tiers is Active.

The configured tiers get displayed in the Pricing Schedules panel by default. For example, if 2 length of stay tiers are configured, only 2 tiers are visible in the Pricing Schedules tab. This allows you to modify the rate and add a detail to the remaining tiers at some point in the future. You can create the tier pricing schedules either by date ranges or seasons. When creating the details for tiered rates, the Market, Source and Package fields do not appear on the Pricing Schedules panel. This is to ensure that the compiling of statistics and posting of package allowances is correct and imbalances do not occur.

OPERA prevents you from changing an existing Rate from standard to tiered. Therefore, all rates that have at least one standard Pricing Schedule configured can cause the Tiered Rates check box on the Rate Code Type panel to be unavailable for selection.

The Base Rate fields (available when base rate is active for the property) are removed for a rate code that is flagged as a Tiered Rate Code. When a tiered rate is associated to a Block, OPERA uses the lowest tier for revenue forecasting.