OPERA Tasks — Bookings

Find the Task permissions by navigating to Role Manager, Role Management, and selecting Manage Chain Roles or selecting Manage Property Roles.

Granting or revoking tasks in OPERA Tasks for chain or property roles are logged in the changes log.

Table 16-1 Task Permissions

Parent Task Task Subtask

Reservation Management

Routing Instructions

New/Edit Routing Instructions

Delete Routing Instructions

Associated Profiles

Edit Profile

Select Another Profile

Attach Accompanying Guest

Attach Travel Agent

Attach Source

Edit Stay Details

Edit Additional Details

Edit Stay Details

 

Edit Additional Details

 

Copy Credit Card Payment Methods

 

External Reference

New/Edit External Reference

Delete External Reference

Catering Events

Catering Events

Catering Events

Link Reservations

N/A

Copy Reservation

Copy Payment Methods

Cancel Reservations

N/A

Check In Reservations

Mass Check In Reservations

Advance Check In Reservations

Mass Advance Check In Reservations

Check Out Reservations

N/A

Override Max Nights Upper Limit

N/A

Override Max Rooms Upper Limit

N/A

View Suppressed Rates

N/A

Lookup Reservations

N/A

Reservation Activities

N/A

Override Item Sell Control

N/A

Fixed Charges

New/Edit Fixed Charges

Delete Fixed Charges

Deposit Policy

New/Edit Deposit Policy

Delete Deposit Policy

Post Deposit Payment

N/A

Transfer Deposit

N/A

Create e-Signed Registration Cards

 

View e-Signed Registration Cards

 

Queue Reservations

Change Priority

Remove from Queue

Send Text to Guest

Send Text to Housekeeping

Cancellation Policy

New/Edit Cancellation Policy

Delete Cancellation Policy

Transaction Diversions

New/Edit Transaction Diversions

Delete Transaction Diversions

Reservation Alerts

New/Edit Reservation Alerts

Delete Reservation Alerts

Override Global Alerts

Synchronize Reservations

N/A

Confirmations

Customize Confirmation Letter

Guest Messages

New/Edit Guest Messages

Delete Guest Messages

Reservation Notes

New/Edit Reservation Notes

Delete Reservation Notes

Reservation Traces

New/Edit Reservation Traces

Delete Reservation Traces

Transportation

Edit Transportation

Shares

Combine/Break Share Reservations

Manage Share Reservation Rates

Room Diary

N/A

Look To Book Sales Screen

Oversell Room Type for a reservation or block At House Level

Oversell Room Type for a reservation or block At Room Class Level

Oversell Room Type for a reservation or block At Room Type Level

Override Maximum Occupancy

Override LTB and Edit Reservation

Override Restricted Profiles for Reservation

Override Rate Code Restriction

View Closing Script

Block Pick Up

Override Block Availability

Override Turnaway Statistic Collection

Override Sell Limits

Move to Another Property

Force Sell/Cancel

Reservations Workspace

Generating Registration Cards

Generate Confirmation Letters

Discounts on Reservations

N/A

Override Rate Amount

N/A

Wake Up Calls

New/Edit Wake Up Calls

Delete Wake Up Calls

Room Assignment

N/A

Do Not Move Room

N/A

Reservation Housekeeping

Manage Housekeeping Schedule for Reservations

Awards / Certificates

N/A

Upgrade Reservation

Reservation Upgrade for New Reservation

Reservation Upgrade for change Reservation

Reservation Upgrade for Check In

Membership

New/Edit Membership

Delete Membership

Link Membership

Packages

New/Edit Packages

Delete Packages

Override Package Amount

Attachments

New Attachments

Delete Attachments

Preview/Download Attachments

Payment Instructions

Edit Payment Instructions

Access Payment Instructions Actions

View Credit Card Details

Preferences

New Preferences

Delete Preferences

Item Inventory

New/Edit Item

Delete Item

Call History

New Call History

Create House Posting Account

N/A

Allow Pseudo/Physical Room Type Change

N/A

Reservation Pre-Registration

N/A

Reinstate Reservation

N/A

Mass Cancellation

N/A

Guest Locators

New/Edit Guest Locators

Delete Guest Locators

eCoupons

New/Edit eCoupons

Delete eCoupons

Tickets

New/Edit Tickets

Delete Tickets

Issue Tickets

Inquiry Tickets

Reprint Tickets

Refund Tickets

Generate Key Packets

N/A

Copy Credit Card Payment Methods

N/A

Manage Blocks

New/Edit Block

N/A

Delete Block

 

Room Rate Grid

Override Rate Code Amounts

New/Edit Room Rate Grid

Cut Off

Block Detail

N/A

Block Reservations

N/A

Block Status

Change Block Status

Override Block Locking Owner

N/A

Overbook Sales Allowance

 

Block Sell Messages

New/Edit Block Sell Messages

Delete Block Sell Messages

Block Restrictions

New/Edit Block Restrictions

Delete Block Restrictions

Block Traces

New/Edit Block Traces

Block Access Exclusion

New/Edit Block Access Exclusion

Delete Block Access Exclusion

Rates/Packages/Items

New/Edit Packages

Delete Packages

New/Edit Rate Code

Delete Rate Code

New/Edit Items

Delete Items

Block Security

New/Edit Block Security

Edit Synchronize Block

Edit Synchronize Block

 

Block Wash Schedule

New/Edit Block Wash Schedule

Delete Block Wash Schedule

Block Lookup

N/A

Group Rooms Control

N/A

N/A

Manage Events

New/Edit Catering Events

Set Do Not Move

Override Space Capacity

Override Do Not Move

 

Manage Event Postings

 
 

Delete Catering Events

 
 

Event Notes

New/Edit Event Notes

Delete Event Notes

 

Event Revenue

Delete Event Notes

 

Manage Resources

Edit Event Resources

Delete Event Resources

Manage Event Waitlist

Prioritize Events

 
 

Force Availability

 

Function Diary

N/A

N/A

Property Interface Controls from Reservation

Edit Key Valid Start Date

Edit Key Valid Start Time

Edit Key Valid Until Date

Edit Key Valid Until Time

N/A