26 OPERA Cloud Terminology A-Z

Table 26-1 Terminology

Term	Description
Accompanying Guest	Secondary guests who are added to the reservation. Eligible accompanying guests can have a separate registration card printed. Eligibility is determined by the value set in the Age Threshold to Print Registration Card application setting.
Advance Check In	The ability to flag one or more arrival reservations as Advance Checked In reservations. Note: Pseudo room reservations cannot be flagged for Advance Check In.
Advance Checked In	One or more reservations that have been flagged as Advance Checked In reservations but not checked in to the property.
Additional Rooms	This is a multi-select field to choose rooms to include in the key creation with the reservation room. This field is available when the property interface configuration for the active DLS (Door Lock System) has the check box active for Allow Multiple Room Selection for Keys. You can customize the Additional Rooms field on the Create Key screen to populate the field with the room numbers that were selected when the new key was created for that reservation and room number. This applies to duplicate keys (when Previous Keys Made > 0). Without this customization, the field does not populate with the additional room numbers for which the key was created.
Auto Advance Check In	Automatically checks in Advance Checked In reservations when the housekeeping room status of the reservation matches the housekeeping room status defined in the Room Status for Auto Check In of Advance Checked In Reservations OPERA Control setting.
Billing Window	Billing windows are used to assign more than one payee to one reservation or to separate posted transactions using configured routing instructions. A reservation can have up to eight billing windows and each window can be assigned to a different payment method and a different payee.
Business Date	The OPERA property business date.
Credit	If the payment or deposit amount is greater than the posted charges on a billing window, a Credit balance remains. This balance is settled with the Automatic Folio Settlement functionality if the Include Credit Balances check box is selected.
Duplicate Key	A duplicate key is the exact copy of the original, including for Valid Start Date / Valid Start Time and Valid Until Date / Valid Until Time. If this information is modified, then the Key defaults to New. When Previous Keys Made is one or more, then the default is Duplicate Key instead of New Key type. This is editable in the Create Keys screen. When Duplicate Key is the Key Type and changes are made to Additional Rooms, Key Options, Valid Until Date and Valid Until Time, or Valid Start Date and Valid Start Time, the key type switches to a New Key type since a duplicate key is no longer an exact copy of a previous key made when these options are altered.
ETA	The guest’s Expected Time of Arrival (Arrival Time) for their reservation. After the reservation is Advance Checked In, the Expected Time of Arrival (ETA) for the reservation is updated with the time the reservation was flagged as Advance Checked In. After the reservation is Advance Checked In, the Arrival Date is changed to read-only and cannot be modified.
ETR	The Expected Time of Return (ETR) and/or an Expected Time of Return Comment on reservations. In the Advance Checked In screen reservations can be sorted by ETR options when an ETR is provided. For ETR options, the Expected Time of Return (ETR) parameter must be On.
Folio	Master bill containing all posted transactions including charges, payments and deposits (if any).
Key Machine Locations	The Key Encoders available for use. By default, OPERA remembers the last location used. You can select a different key encoder.
Key Options	Defines key access to specific areas of the property. The default is key options associated at the room level configuration, such as access to the Parking Garage, the elevator, the pool area.
Key Type	When Previous Keys Made is one or more, then the default is Duplicate Key instead of New Key type. This is editable in the Create Keys screen. When Duplicate Key is the Key Type and changes are made to Additional Rooms, Key Options, Valid Until Date and Valid Until Time, or Valid Start Date and Valid Start Time, the key type switches to a New Key type since a Duplicate Key is no longer an exact copy of a previous key made when these options are altered. When the Key screen is accessed with the Mass Check In, the key type New or Duplicate is not available. Only when the individual Create Key screen is displayed is the key type available and defaults according to whether previous keys were made.
Mass Advance Check In	The option to Advance Check In multiple reservations when the arrival date of the reservations is the current business date of the property.
Mass Check In	Mass Check In functionality provides one easy process to check in multiple reservations for arrivals due in on the property’s current business date, and to (optionally) generate their room keys and registration cards. Mass Check In can be used for individuals or blocks within the property. If logged in to a hub, you can Mass Check In individual and/or block reservations one property at a time for each property you have access to, without having to log in and out of each one.
Number of Keys	Default is Per Adult On Reservation to create the same number of keys as the number of adults on the reservation. Use the Per Reservation option to set any number of keys for the reservation.
Override Associated Key Options	Overrides the key options in the Room Keys panel (when multiple reservations are selected for key creation). Key options can be modified or added on the individual reservations Create Key screen as you proceed through the key creation process. When deselected (default), the selections added in the Key Options field are appended to existing key options at the room level for the room keys for each of the selected reservations for key creation. For example, you are creating keys for several reservations and the room configuration of the assigned rooms have Garage in the associated Key Option field. In the Room Keys screen, you also select the Lounge key option, and then process the key creation. In the Create Keys screen, both Garage and Lounge key options appear for each reservation. When selected, the selections added or removed in the Key Options field override all existing key options at the room level for the room keys for each of the selected reservations for key creation. For example, you are creating keys for several reservations and the room configuration of the assigned rooms have Garage in the associated Key Option field. In the Room Keys screen, you select the Lounge key option, and then process the key creation. In the Create Keys screen, the Garage key option is overridden and only the Lounge key option appears for each reservation.
Pre-Arrival Reservation	A reservation with an Arrival date >1 day prior to the OPERA property business date.
Previous Keys Made	In the Create Keys screen, this is the number of keys since the last new key previously created for this specific reservation and room. If the Additional Rooms field on the Create Keys screen is customized with PreviousKeyAdditionalRooms, the Additional Rooms field populates with the additional room numbers if the previous key made had additional rooms selected when created. When Previous Keys Made is equal to or greater than 1, then this defaults to Duplicate Key instead of New Key (this is editable.) When Duplicate Key is the default key type and changes are made to Additional Rooms, Key Options, Valid Until Date and Valid Until Time, and/or Valid Start Date and Valid Start Time, the key type switches to New Key because it is not considered a duplicate key of a previous key made when these options are altered. A duplicate key is the exact copy of the original, including the options set in the original key creation. When the reservation is checked out, the Previous Keys Made count resets to zero.
Primary Guest	The guest name under which the reservation is booked. The primary guest’s name appears at the top of the list in the Select Guests panel on the Registration Card screen.
Settlement	The process of obtaining payment for a guest’s bill.
Suppress Key Success Message	When this option is selected, the key success message does not display. Instead, the process continues to the Create Key screen for next reservation. If the request to the DLS (Door Lock System) fails, then the failure notification appears with the option to retry the key creation.
System Date/Time	Operating System date/time.
Valid Start Date	Displays when the Send Valid Start Date/Time check box is active in the DLS property interface configuration. Refer to the Enhanced Room Key Generation Validation Rules by Process topic for more information.
Valid Start Time	Displays when the Send Valid Start Date/Time check box is active in the DLS property interface configuration. Refer to the Enhanced Room Key Generation Validation Rules by Process topic for more information.
Valid Until Date	Defaults to the reservation departure date or to the added days if the OPERA Controls setting Key Expiry Days is set. Refer to the Enhanced Room Key Generation Validation Rules by Process topic for more information.
Valid Until Time	Defaults with the time that is chosen in the Default Keys Expiry Time setting. This can be the reservation ETD (Expected Time of Departure) or the time in the Key Expiry Time setting. Refer to the Enhanced Room Key Generation Validation Rules by Process topic for more information.