Configuring Discount Reasons

Discount reasons designate why a discount was made to the scheduled rate amount for a reservation. When a flat or percentage discount is entered on a reservation, OPERA Cloud requires you to select a discount reason.

Prerequisites for Discount Reasons

Adding a Discount Reason

1. Select the Administration menu, select Booking, select Reservation Management, and then select Discount Reasons.

2. Click New and complete the following fields:

   1. Code. Enter the code you want to assign to a discount reason (for example, ERR, WALK, RG, or MGMT).

   2. Description. Enter a discount reason explanation (for example, agent error, walked guest, repeat guest, management decision, and so on).

   3. Display Seq. Enter a number that controls the position of this code in listings. Codes without a sequence number assigned are listed in alphabetical order following codes with a sequence assigned. 

3. Click Save.

Editing a Discount Reason

1. Select or confirm the Property.

2. Enter search criteria and click Search.

3. In the search results, select the code and click the vertical ellipsis.

4. Click Edit.

5. Update the configuration and click Save.

Deleting a Discount Reason

1. Select or confirm the Property.

2. Enter search criteria and click Search.

3. In the search results, select the code and click the vertical ellipsis.

4. Click Delete.

• Prerequisites for Discount Reasons