Configuring Origin Codes

OPERA Cloud maintains origin of business statistics, which enables you to track reservations by setting up origin codes (the originating media source for the reservation). Just as market codes can be grouped into market groups for reporting purposes, origin codes are attached to reservation records to track how reservations come into the property. Each property or property chain determines the breakdown of the origin information it requires (for example, mail, telephone, fax, central reservations, travel agency, GDS, and so on).

Adding an Origin Code

  1. Select the Administration menu, select Booking, select Marketing Management, and then select Origin Codes.

  2. Click New and complete the following fields:

    Note:

    In a multi-property operation, Origin codes are configured in the template and then copied to properties. This ensures consistent configuration across all properties.

    1. Code. Enter the origin code used to assign to an origin (for example, PH, FX, WI, INT, and so on).

    2. Description. Enter text that describes the origin code (for example, telephone, fax, walk-in, Internet, and so on).

    3. Manage Translations. (Available when the Multi Language function under the General group is active.) Select to open the multi-language descriptions screen and configure a language translation for the description.

    4. Sequence. Enter a number that controls the position of this code in listings. Codes without a sequence number assigned are listed in alphabetical order following codes with a sequence assigned. 

  3. Click Save to save and exit or click Save and Continue to save this code and add another.

Editing an Origin Code

  1. Enter search criteria and click Search.

  2. In the search results, select the code and click the vertical ellipsis.

  3. Click Edit.

  4. Update the configuration and click Save.

Deleting an Origin Code

  1. Enter search criteria and click Search.

  2. In the search results, select the code and click the vertical ellipsis.

  3. Click Delete and confirm the deletion.

Copying Origin Codes

When the OPP_MHOT Multi-property add-on license is active, you can copy Origin codes from the Template to the properties. After you copy codes to a property, you can edit the codes as necessary.

For more information, see Copying Configuration Codes to Multiple Properties

Parent topic: Marketing Management