Configuring Source Codes

Use source codes to manage and track the source of business at your hotel, such as mail, telephone, fax, central reservations, travel agency, and so on. OPERA Cloud maintains the source of business statistics. Just like market codes, source codes are attached to reservation records to track how the reservations come to the property. Source codes are also grouped into source groups for reporting. Every property or property chain determines the breakdown of the source information it requires.

Adding a Source Code

  1. Select the Administration menu, select Booking, select Marketing Management, and then select Source Codes.

  2. Click New and complete the following fields:

    Note:

    In a multi-property operation, Source codes are configured in the template and then copied to properties. This ensures consistent configuration across all properties.

    1. Property. Search for and select a property or confirm the property.

    2. Source Code. Enter an alpha-numeric code to be used for the source code (for example, TEL, FAX, WK, and so on).

    3. Description. Enter a description of the source code (for example, Telephone, Facsimile, Walk in, and so on).

    4. Manage Translations. (Available when the Multi Language function under the General group is active.) Select to open the multi-language descriptions screen and configure a language translation for the description.

    5. Source Group. Select the associated source group to which this source code belongs.

      For more information, see Configuring Source Groups.

    6. Sequence. Enter a number that controls the position of this code in listings. Codes without a sequence number assigned are listed in alphabetical order following codes with a sequence assigned. 

    7. Inactive. Select to mark this code inactive. Inactive codes are not available for selection from lists in OPERA Cloud. The code remains for historical and statistical purposes only.

  3. Click Save to save and exit or click Save and Continue to save this code and add another.

Editing a Source Code

  1. Enter search criteria and click Search.

  2. In the search results, select the code and click the vertical ellipsis.

  3. Click Edit.

  4. Inactive. Select to mark this code inactive. Inactive codes are not available for selection from lists in OPERA Cloud. The code remains for historical and statistical purposes only.

  5. Update the configuration and click Save.

Deleting a Source Code

  1. Enter search criteria and click Search.

  2. In the search results, select the code and click the vertical ellipsis.

  3. Click Delete and confirm the deletion.

Copying Source Codes

When the OPP_MHOT Multi-property add-on license is active, you can copy Source codes from the Template to the properties. After you copy codes to a property, you can edit the codes as necessary.

For more information, see Copying Configuration Codes to Multiple Properties

Parent topic: Marketing Management