Configuring Waitlist Priorities

You can give bookings a "waitlist" status if the requested reservation cannot be confirmed. When a reservation is created and then moved to the waitlist, you can set different priorities for confirming these waitlisted reservations.

Adding a Waitlist Priority Code

1. Select the Administration menu, select Booking, select Reservation Management, and then select Waitlist Priorities.

2. Click New and complete the following fields:

   1. Code. Enter a code that represents the waitlist priority (for example, HI, LO, 1, or 2).

   2. Description. Enter a description for the waitlist priority (for example, high priority, low priority, level one, level two, and so on).

   3. Sequence. Enter a number that controls the position of this code in listings. Codes without a sequence number assigned are listed in alphabetical order following codes with a sequence assigned. 

3. Click Save.

Editing a Waitlist Priority Code

1. Select or confirm the Property.

2. Enter search criteria and click Search.

3. In the search results, select the code and click the vertical ellipsis.

4. Click Edit.

5. Update the configuration and click Save.

Deleting a Waitlist Priority Code

1. Select or confirm the Property.

2. Enter search criteria and click Search.

3. In the search results, select the code and click the vertical ellipsis.

4. Click Delete.