Configuring Alternate Name Titles

Adding an Alternate Language Title

  1. Select the Administration menu, select Client Relations, select Profile Management, and then select Alternate Language Titles.

  2. Click New and complete the following fields:
    1. Code. Enter (or paste) the title code in the national character set (using Chinese as an example, 先生 for Xiānshēng / Mr., 公 for Gōng; 小姐 for Xiǎojiě for young woman; or 太太 for Tàitai). 

    2. Language. Select the code to be associated with this title. All titles associated with a specified language code are available for selection when that language is chosen in the Language field on the guest Profile screen. The selected language is the language you use to exchange correspondence with the guest or contact rather than the guest's native language.

    3. Title Number (Advanced Title only). Enter a unique number that identifies the unique combination of Title Code, Description, and Language.

    4. Salutation. Enter the default salutation to be populated for the title. The salutation may include merge codes for variable information such as the alternate first name <XFIRSTNAME> and last name <XLASTNAME> on the profile.

    5. Envelope Greeting. (When the Advanced Title application parameter is active, Envelope Greeting appears as the label. When Advanced Title is not active, Business Title appears as the label.) This field identifies the name of the envelope greeting or business title to be used along with the social title, such as Doctor. When this field is populated, the envelope greeting or business title appears in the Titles screen at the Profile Screen. This ensures the correct envelope or business title and code are entered when creating or selecting a profile.

    6. Sequence. Enter a number that controls the position of this code in listings. Codes without a sequence number assigned are listed in alphabetical order following codes with a sequence assigned. 

  3. Click Save to save and exit, or click Save and Continue to save this Alternate Language Title and add another.

Editing an Alternate Language Title

  1. Select or confirm the Property.

  2. Enter search criteria and click Search.

  3. In the search results, select the code and click the vertical ellipsis.

  4. Click Edit.

  5. Update the configuration and click Save.

Deleting an Alternate Language Title

  1. Select or confirm the Property.

  2. Enter search criteria and click Search.

  3. In the search results, select the code and click the vertical ellipsis.

  4. Click Delete.